Circulation Services Assistant, Part-time

Overview This person will be responsible for providing library circulation services, opening/closing the library, training and directing the daily work of casual part-time library assistants and library student workers. This person will assist with maintaining the schedules for student workers, staff coverage of service desks, and contact person coverage. Additionally, this person will assist with hold notices, stack maintenance, library reserves services, and provide support for Archives and Special Collections. Position schedule to be determined by the college. Schedule will vary during non-instructional and summer periods. Flexibility required to meet the needs of the library. Qualifications EDUCATION Associate's Degree in appropriate discipline or equivalent combination of education and work experience that qualifies the person to perform the functions of the position. Required Bachelor's Degree in appropriate discipline. Preferred EXPERIENCE One (1) year of library work experience, preferably in a customer service capacity or equivalent experience in an appropriately related discipline. Required Experience with integrated library systems. Preferred Experience with a variety of hardware and software applications. Preferred ABILITIES AND SKILLS Must possess a friendly presence, helpful attitude, and professional image. Required Ability to work on own initiative and to establish work priorities. Required Ability to multitask effectively. Required Demonstrated, proactive problem-solving skills. Required Ability to perform basic troubleshooting on library equipment. Required Demonstrated knowledge with computers and current office programs. Required Effective oral and written communication skills. Required Responsibilities Provide assistance and coverage for all library service desks. Respond to emergencies following established procedures. Direct daily work of casual part-time library services assistants and library student workers. Assist with maintaining circulation desk schedules for student workers and staff; monitor advance requests off/changes/gaps and coordinate adjustments as needed, including coverage of service desks. Provide training and orientation for circulation services areas. Monitor and respond to alarms at the security gates and alarmed exit doors. Open and close the library when scheduled, using established procedures. Assist with processing library memberships for community members as needed. Assist with stack maintenance, following established procedures and guidelines. Assist with searching for missing, claimed returned, and claimed lost items. Monitor and shred confidential circulation services information on a weekly basis. Assist with hold notices and check/process library materials. Provide support for library reserves services. Provide support for Archives and Special Collections to include retrieval services of archives materials and transcription. Physical Standards and Special Job Features Ability to push a loaded book truck on wheels; weight of loaded book truck is dependent upon incumbent’s own physical capabilities. Ability to reach shelves at heights of approximately 7 feet while standing on stool. Some lifting not to exceed 35 lbs., accommodations can be made for occasional exceptions. Standing for long periods of time may be required. Pay Transparency Based on minimum education and experience qualifications the hourly range is $18.51 - $23.42. College Statement This is not a complete itemization of all facets of this position. This job description is not an employment agreement or contract. The College has the exclusive right to alter this job description at any time without prior notice. EEO Statement Penn College is committed to equal opportunity and the diversity of its workforce. #LI-Onsite  Job Code L1157