CIRC - Community Manager (Redmond)

Location: 1 Summerwood 1 9805 Avondale Rd NE 11 Redmond WA 98052 1 This role pays between $35 to $38 per hour with excellent benefits including Medical, Vision, Dental, 401(k) with instant match, generous PTO, and much more! We are hiring a Community Manager  to support Summerwood in Redmond, WA! Our Community Manager   is responsible for   the overall day-to-day operations, financial performance, regulatory compliance, resident satisfaction, and physical condition of Summerwood Apartments, an affordable housing community   located   in Redmond, Washington . This position provides direct supervision and leadership to onsite staff, including the Compliance Specialist, Maintenance Supervisor, Maintenance Technician, and Porter, while ensuring the community   operates   efficiently and   in accordance with   all affordable housing program requirements.     Our Community Manager: Manage s   the day-to-day operations of the assigned community, including leasing, rent collection, resident communication, affordable housing compliance, maintenance coordination, office administration , coordination with condominium association,   and supervision of property team   (includes maintenance supervisor, maintenance technician, porter, and a compliance specialist) .   Monitor s   occupancy levels, leasing performance, resident retention, and overall community performance.    Ensure s   timely   completion of resident move-ins, move-outs, annual recertifications, inspections, and lease renewals.    Respond s   to resident concerns and resolve issues professionally and promptly.    Maintain s   positive relationships with residents, vendors, contractors, and agency representatives .   Coordinate s   and   prepare s   for   agency audits and inspections, taking lead on preparing the community for stakeholder visits.   Provide s   leadership, coaching, training, and performance management to onsite staff.   Enforce   ease   terms, community rules, and policies in a fair, consistent, and professional manner.   Conduct s   regular team meetings and   promote   a collaborative work environment.   Establish es   performance expectations and   hold   team members accountable for achieving goals and standards.   Participate s   in recruiting, interviewing, onboarding, and staff development activities.   Respond s   to resident inquiries, complaints, and concerns promptly and professionally ensuring communications are clear, consistent,   factual   and appropriately documented .    Escalate serious grievances, legal   matters   or safety issues promptly to the Regional   Community   Manager.   Coordinate s   with   CIRC’s   resident services   team   as   appropriate to   support resident stability and successful tenancy.   Support s   organizational culture and strategic   objectives   by promoting the Mission, Vision, and Values and contributing to   our   Culture of Excellence .   Perform s   other duties as assigned .   What you need to succeed: Minimum   a consecutive   2 + years of   recent   experience in affordable housing operations which was   comprised   of LIHTC and HUD compliance requirements (similar experience may be considered)   Prior   Community Manager, Assistant Community Manager, Leasing, Compliance, or property operations experience   requi red .   Experience leading or guiding a small on-site management team.   Experience with property management software platforms such as MRI, Yardi, Boston Post, or similar systems preferred.   Working knowledge of affordable housing operations, including LIHTC, HUD, Section 8, and other applicable housing programs.   Knowledge of Fair Housing requirements and consistent, non-discriminatory housing practices.   Familiarity with Washington State landlord-tenant requirements and applicable local, state, and federal housing regulations.   Working knowledge of affordable housing and market rate leasing, rent collection, resident relations, recertifications, move-ins, vacancies, and day-to-day property operations.   Strong organizational skills with the ability to support multiple communities while effectively managing deadlines, resident matters, reports, and compliance requirements.   Strong verbal and written communication skills with a customer-focused approach and the ability to communicate professionally and effectively with residents, applicants, staff, vendors, and community partners.   Ability to work independently or in a group setting while   maintaining   confidentiality and using sound judgment in decision making.   Must have   valid   driver’s license and reliable transportation.   Must pass criminal background   check .