CERC Program Director

Job Description: Bay Area Community Resources (BACR) operates the   California Emergency Response Corps (CERC) , an AmeriCorps program designed to strengthen emergency preparedness and disaster response capacity in vulnerable communities throughout California. CERC engages   70 full-time AmeriCorps Members   who serve with partner organizations across the state. Members help communities prepare for emergencies by providing preparedness education, information, and resources, while also remaining ready to deploy when disasters occur. Each year, CERC aims to reach approximately   20,000 individuals   with emergency preparedness resources, support response efforts for at least   five disasters , and engage   300 community volunteers   in service alongside local partner agencies. CERC Members play an important role in building more prepared and resilient communities while providing critical support to Californians before, during, and after emergencies and disasters. Reports to: Executive Director of National Service Programs Salary Range: $95,000-$103,000 annual salary, depending on qualifications & experience Status: Full-Time, Exempt Location : Hybrid - San Francisco Bay Area. Can work remotely, but spontaneous travel will be required throughout California and for occasional meetings in the BACR office in El Cerrito, CA. Benefits: Core benefits: Medical,  wellness/mental health benefit, dental, vision, life insurance, FSA (medical, dependent, transit), hospital indemnity, retirement, WellHub, employee assistance program Additional Perks: wellness fair, people-centered work culture, ability to make an impact in your community through mission-driven work. Time off: Include vacation, sick, 15 holidays, parental and medical leave policy, and mental health days Growth: Include conference opportunities, regular training opportunities, and professional development week Roles and Responsibilities: Strategic Planning The Program Director is responsible for guiding CERC to fulfill its mission in the best way possible by working with the staff to form plans of approach for various challenges. Some of the areas where this planning is needed are: Recruitment, Selection and Retention of ACMs Recruitment and Selection of Staff Expansion/Reduction of the program Deployments Training for Staff and ACM’s CERC’s relationship with BACR and California Volunteers (CV) Improvement of internal processes and procedures (e.g. Salesforce development) Agency Partner and Other Relationships The Program Director has a lead role in developing and maintaining relationships with CERC partners and other Community Based Organizations. These responsibilities include: Recruiting new and potential Partner Agencies Planning events with partner agencies (e.g. site supervisor orientation) Quarterly site visits with Project Coordinators When necessary, act as mediator when issues arise between agencies and ACMs or agencies and the program Participating in BACR Leaders Group Streamlining communication between BACR, CERC, and CV Contracts/Development The Program Director is responsible for all regular reports and all funding proposals to Government Agencies, BACR, and other organizations and foundations that provide funding to CERC. Fiscal Management The Program Director is also responsible for making sure the program as a whole does not exceed its budget. On a day-to-day basis this means the Program Director is responsible for: Approving expenses/purchases Approving staff time sheets Salary review Deployment Management and Supervision The Program Director is responsible for responding to all deployment requests from California Volunteers. This includes budget management; program coordinator and ACM assignments; and managing relationships with requesting partners. The Program Director is responsible for deployment supervision, which will require spontaneous travel for on the ground supervision. Management The Program Director is the Supervisor for all CERC Staff and directly supervises the following positions: Project Coordinators AmeriCorps Members Identify needs and responsibilities of Project Coordinators and provide necessary support, coaching and supervision. This includes, but is not limited to: Regular Check-ins with all Project Coordinators Observe and give feedback to Project Coordinators regarding Team days, Trainings, and other facets of their job and overall job performance Conduct performance evaluations for Project Coordinators Act as an Advocate/Problem Solver for Project Coordinators in issues involving ACM’s, CERC and BACR Leadership, and Agency Partners Responsible for reviewing and auditing ACM files Make sure that Project Coordinators fulfill their responsibilities, both those that are part of their job description and any other responsibilities they may have taken on Help Project Coordinators to work effectively by working with them to establish clear and specific steps toward fulfilling their goals, and following up on those steps Keep secure files with necessary paperwork for each Project Coordinator When possible, provide training and professional development opportunities CERC Organizational Requirements All CERC staff have certain responsibilities which are necessary to be an effective part of the CERC team. The Program Director is responsible for: Approving (signing) BACR paperwork for Staff (expense reports, check requests, staff time sheets, etc.) Timely submission of paperwork as deemed necessary by BACR Taking the lead in strategic planning and visioning for CERC as a whole Attendance & participation in Staff and Corps Member Trainings and Events Willingness to take on additional responsibilities when necessary and feasible Preferred Qualifications: Minimum of 5 years of broad experience in managing and developing programs Strong interpersonal skills and ability to interact effectiv