Catering/Special Events Manager | OWC

THE ROLE:   Catering / Special Events Manager – OWC   LOCATION:   New York, NY   ABOUT LEGENDS GLOBAL   Legends Global is the premier partner   to   the world’s greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.   With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale,   expertise , and connectivity to help our partners grow. The Legends Global Way guides how we   operate : Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.   About the Role     The Catering & Special Events Manager for Well& by Durst is an experienced hospitality professional with a passion for exceptional guest experiences, food & beverage, and event / banquet execution. This role  is responsible for  managing all aspects of  special events  from client planning through on-site execution while  maintaining  the highest standards of service, organization, and operational excellence.   The ideal candidate is a proactive problem-solver, strong communicator, and collaborative leader who thrives in fast-paced environments and understands that client satisfaction is the foundation of successful events. This individual has a proven record of successfully executed intimate gatherings to large-scale events.   About the Project/Venue   One World Observatory , positioned atop One World Trade Center, offers 360-degree views of the New York skyline from the tallest building in the Western Hemisphere. Visitors are invited start their journey to the top in the  SkyPod ™ Elevators that depict the rise of NYC in just 47 seconds, experience the sights and sounds of the city in the See Forever™ Theater or discover something new from the Observatory's team of tour guides at City Pulse. The space also features  ONE Dine , a view restaurant and bar, offering elevated American cuisine and a selection of beers, wines, and specialty cocktails. The private event space,  ASPIRE at One World Observatory , offers  9,000 square feet  of private event space with unparalleled views for up to 450 guests.     WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)   Serve as the primary point of contact for clients throughout the event planning and execution process   Collaborate closely with the Event Sales team to ensure  accurate  and successful event execution   Manage all event  logistics  including timelines, floorplans, menus, staffing, rentals, and vendor coordination    Lead food & beverage planning with clients including menu development, tastings, and service style coordination   Attend weekly event and hospitality leadership meetings   Partner with internal departments including Culinary, Operations, Engineering, IT, Security, Cleaning, and Loading Dock teams to ensure seamless execution    Oversee event load-in, event operations, and load-out, including leading pre-event meetings    Manage ordering and inventory of event equipment,  smallwares , disposables,  food  and beverages   Coordinate preferred vendors and ensure all required insurance and compliance documentation is collected   Deliver exceptional guest experiences by  maintaining  high service standards and anticipating client needs    Support financial reporting including event P&Ls, projected sales, and post-event recaps   Assist  with interviewing, onboarding, training, and retention of catering team members.   Develop and implement SOPs to improve operational efficiency and service consistency   Partner with Operations and Engineering teams to  maintain  event spaces and venue standards    Stay current on hospitality and event trends to support innovative event experiences, service styles, and menu offerings    Ensure adherence to health, safety, and cleanliness standards    Perform  additional  duties as assigned by leadership   WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)   To perform this role successfully, the candidate must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities  required :   Bachelor's degree in Hospitality Management  or a related field preferred.    Three (3) to six (6) years of progressive management experience in catering, banquets,  special events , or hospitality.    Proven ability to manage multiple events and priorities in a fast-paced environment    Experience with financial reporting, budgeting, and  event P&L  management.   Excellent communication, leadership,  delegation  and organizational skills.   Meticulous organizational skills with exceptional attention to detail.   Highly proficient in computer applications with preferred experience in platforms such as Microsoft Office Suite, Adobe Photoshop,  Tripleseat , Social Tables or Prism, Canva, Figma, and scheduling software/applications.   Familiarity with P&L reporting and  financial management  practices.   Consistent commitment to exceeding guest expectations.   Extensive knowledge of upscale food and beverage preparation and ingredients, banquet service standards, client / guest relations, and professional etiquette.   Knowledge of fine dining table settings and service, synchronized services, service equipment and printed menu design.   Proven experience managing high-end catering, hospitality, or  special events  with corporate and social clientele.   General knowledge of competitive markets .   Willingness to work extended hours and flexible shifts including mornings, nights,  weekends  and holidays.   Practice safe work habits, foll