Case Manager 1 (Bilingual Russian) - Long Term Services & Support

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $29.29 - $36.03 Hourly Department: Department of County Human Services (DCHS) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): September 28, 2026 The Opportunity: Please note: This recruitment will remain open until the close date listed or until 150 applications are received - whichever event occurs first. If you have a passion and drive to serve others we invite you to apply! Overview: Multnomah County Department of County Human Services (DCHS), Aging, Disability and Veteran Services (ADVSD) is excited to announce we are currently seeking an experienced individual to provide services as a Russian bilingual Case Manager 1 .  The Case Manager 1 (CM1) position provides eligibility determination services to applicants for cash, food, and medical benefits administered by the State of Oregon. The person in this position conducts interviews in order to gather pertinent information, accesses multiple computer applications, and determines eligibility according to Oregon Administrative Rules and procedures in order to issue benefits in a timely manner.  The successful candidate will demonstrate: Ability to create space and promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values Ability to navigate, at times highly stressful or emotion situations Commitment to delivering person-centered care Ability to work both independently and within a team environment Ability to identify and develop creative problem solving solutions Flexible and adaptable to change Proficient in Russian (speak, read and write) Knowledge Skills and Abilities (KSA) : This position requires an advanced level in Russian (speak, read and write). Language testing is required.  Bilingual pay: This position receives an additional 5% premium on all hours worked, because of the fluency in Russian language. The eligible list created from this recruitment may be used to fill future regular, limited duration, temporary, on-call, full or part-time assignments within the department To Qualify: We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page. Minimum Qualifications/Transferable Skills*: Associate's degree (Equivalent training and practical experience may substitute for the educational requirement) Two (2) years of paraprofessional level experience providing assistance and services to human services/social service clients, including older adults and persons with physical, developmental and/or multiple disabilities Must pass language assessments at an advanced level (speak, read and write) Must pass a criminal background check (this step occurs after a job offer) Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. Respect and appreciation for ethnic and cultural diversity Knowledge of cultures, customs and social experiences of communities experiencing marginalization and barriers to opportunity Ability to multitask, prioritize, and stay current on clerical tasks Strong interpersonal, communication, and organizational skills Ability to make decisions based on specific rules and regulations Ability to complete work using standard software tools Ability to provide excellent customer service to both internal and external customer Patience and compassion when dealing with challenging and sometimes emotional situations Ability to be flexible and transition between tasks *Transferable Skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. Screening and Evaluation: The Application Packet: -- You must submit ALL requested items below. Failure to do so will be deemed an incomplete application. Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. – Your completed application must include the following:   Submit an online application AND ; Attach a resume demonstrating you meet the minimum qualifications AND ; Attach a Cover Letter including the following information:  Your experience understanding, interpreting and applying local, and federal statutes and regulations. Your experience and proficiency navigating multiple computer applications and program systems. An example that demonstrates your experience working with a diverse workforce and vulnerable populations. Note: The application, resume, and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of this job posting.  Please be thorough, as these materials will be used to determine your eligibility for an interview. We will not review attached files that are not your resume, your cover letter, or documentation that establishes your eligibility for veterans' preference . The recruiter as listed on the job announcement must receive all attachments by the closing date of the recruitment. Please attach veterans' preference