Cartage, Warehouse, and TCI Supervisor

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order and risk management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington. Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 18,000 trained professionals 300+ locations worldwide Fortune 500 Globally unified systems At Expeditors, we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 27 percent of our staff of 17,000 employees has been at Expeditors 10 years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs—they’re chances to grow, thrive, and do what you love. www.expeditors.com Scope of Position: Expected to ensure that the Cartage, Warehouse and Transcon Inbound is running smoothly while adhering to the rules and regulations set forth by Expeditors, with safety being the priority.   Major Duties and Responsibilities Warehouse: Safety is the FIRST duty and responsibility for everyone that works in an Expeditors warehouse. Ensure all vendor safety practices are adhered to, instruct others of proper safety practices and advise supervisor of abuses As the shift lead, you will collaborate closely with agents and 3rd party to ensure smooth daily and weekly operations. You will be responsible for identifying and addressing any inconsistencies in the plan, and communicating these issues directly with the manager. Maintain the level of appearance of the warehouse expected by the Expeditors culture Check for and verify all documentation while completing required processes accurately and efficiently Unload and load cargo in a safely, accurately and efficiently Arrange for the transfer of cargo using radio, telephone and computer communication  Preform or oversee all aspects of warehouse staffing, includes permanent and contingent staff Lead team in warehouse excellence Ensure coverage of operations with staff who have the appropriate certifications  Onboard newly hired staff Direct employee versatility (cross training) Responsible for updating and entering event codes when necessary When instructed, responsible for conducting cycle counts, physical inventories and the overall accuracy of the inventory stored within the facility. Oversee all receiving, shipping, container positioning, and inventory activities following operational standards (OPS) and KPI expectations Improve safety, quality, delivery and cost through continuous improvement methods Maintain compliance to all facility certification requirements and government policies Participate in quoting, transitioning, and onboarding new customers Manage, prevent, and resolve inventory, over/short/damage, process and customer exceptions Operate forklifts and other warehouse equipment in the process of moving products safely. Pick­up & Delivery & Team Operations (Cartage) Supports pick­up & delivery operations within the district. Proactively communicates with product. Serves as the liaison between product, warehouse, and cartage providers. Daily focus on meeting established KPI for the district cartage program including (95%+ on time pick up & delivery) and the program’s Monitors activity dashboard and systems through the day. Manages service exceptions and resolves them in a timely manner. Prepares periodic reports and presents such reports to management. Manages process of diversion to outside carriers as needed. Assist in developing new strategies for maintaining or improving quality-of-service, growing the cartage program, and ensuring internal and external success. Manages process for documenting and communicating accessorial charges. Focus on minimizing cost and improving operational efficiency. Coordinates daily activities with warehouse team. Serves as an escalation path for operations when local PU/D challenges arise and communicate resolutions. Be a role model of our cultural attributes for all employees. Perform supervisor duties required for leading a team such as check-ins, reviews, administrative tasks. Be a coach, mentor, positive influence, and welcoming resource to help develop the cartage team. Constantly contributes new ideas and challenges the team to do the same, driving the growth and continuous improvement of the cartage program. Dedicated Fleet Operations (Cartage) Works with service providers to ensure efficient usage of equipment and drivers. Monitors and assists service provider, branch, and associated parties in the control of variable cost. Responsible for proper coding and reporting of delays and exceptions. Rate audits & payables approval. Review financial data as requested. Root cause analysis on service failures and develop corrective action as necessary. Provide costing and price support to products. Conduct quarterly service provider evaluations in support of the Service Provider Management Program. Major Duties and Responsibilities Transcon:  Ensure all action taken by the Transcon department is completed within the guidelines set by Expeditors Operational Process Standards  Consistently manage the department workload throughout the day and allocate the necessary resources to ensure expectations are being exceeded at all levels/functions   Maintain timely communication (internal/external) through all medians for the department per Expe