Business Systems Analyst V

Exemption Status: United States of America (Exempt) Exemption Status: $110,982 - $155,376 - $199,769 “Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.” Verdegard is looking for extraordinary people to join our team! Why join Verdegard? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. Job Description Summary The Business Systems Analyst is a liaison between end-users/clients and the Information Technology department. The position is responsible for reviewing, analyzing, and evaluating business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. The level five (5) position relies on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interviews end-users/customers to define business requirements for complex software modifications and enhancements. Meets with external clients to discuss enhancement requests as needed.  Translates business requirements by reviewing, analyzing and evaluating needs into functional specifications.  Coordinates and responds to requests for changes from original specifications.  Facilitates design sessions with the business and technical resources to ensure that the solutions meets the needs of the business.  Consults with technical teams on design and database issues.  Offers recommendations and suggestions for process improvements to optimize MedImpact Health & Wellness’s systems.  Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock-ups, and business rules. Drives and/or leads projects to completion and maintains accountability for assigned projects.  Develops project plans, prioritizes project tasks, and provides regular status updates on project progress to management and stakeholders. Develops business processes that ensure developed application meets all project requirements. Ensures that projects are completed on time, accurately defined specifications and within budget. Performs quality control checks on software before it is released to the QA department.  Provides support to software development and QA staff as needed. Independently handles, prioritizes and manages multiple-complex Service Requests (SR’s) throughout entire software development life cycle.  Handles software release management of designated applications. Utilizing technical and business knowledge of MedImpact Health & Wellness supported products, provides technical consultation services to customers relating to the company’s business processes, system requirements, and other technical issues.  Writes, process diagrams/guides, user guides and manuals, for internal/external audiences. Translates technical information into clear, consistent and accurate user communication. Analyzes information needs in order to propose effective designs and develop usable content. Mentors less experienced Business Systems Analysts. Supervisory Responsibilities          No supervisory responsibilities Education and/or Experience BS/BA and 8+ years’ experience or equivalent combination of education and experience, and 4 years of SME in respective areas   Computer Skills To perform this job successfully, an individual should have knowledge of: Visio, Golden 32, Securt CRT Design software and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access) and Unified Modeling Language; Oracle database; JAVA, On-line transaction processing (OLTP), AIX/Solaris and integrated development platforms.  Familiar with relational databases and client server concepts. Certificates, Licenses, Registrations None required. Certified Business Analysis Professional (preferred) Other Skills and Abilities Working knowledge of software development life cycle (SDLC) Solid business and technical understanding of supported MedImpact Health & Wellness products and services. Knowledge of Business Analysis Best Practices (BABOK) Business Process Management techniques Excellent project planning skills (quality, project scope and information management) Negotiation and influencing skills Business requirements gathering and elicitation techniques Use Case Modeling & Solutions requirements Activity and Swim Lane Diagrams Change and conflict management skills Leading and facilitating meetings Good interpersonal and communications skills(written/verbal) Interviewing skills to understand customer needs Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions.  Ability to deal with standardized situations with only occasional or no variables. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Language Skills     Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Composure Decision Quality Organizational