Business Systems Analyst V

Exemption Status: United States of America (Exempt) $85,356 - $115,232 - $145,107 “Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.  A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.” This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description Summary The Business Systems Analyst V is a liaison between end-users/clients and the MedImpact Business and Technology teams. The position is responsible for reviewing, analyzing, and evaluating the most complex business systems and user needs. Formulates system solutions to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interviews end-users/customers to define business requirements for complex software modifications and enhancements. Meets with internal and external clients to discuss enhancement requests as needed. Translates business requirements by reviewing, analyzing, and evaluating needs into functional specifications. Coordinates and responds to requests for changes from original specifications. Facilitates design sessions with business and technical resources to ensure that solutions meet the needs of the business. Consults with technical teams on design and database issues. Offers recommendations and suggestions for process improvements to optimize assigned products and systems. Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock-ups, and business rules. Drives and/or leads projects to completion and maintains accountability for assigned projects. Works with business stakeholders to develop project plans, prioritize project tasks, and provides regular status updates on project progress to management and stakeholders. Develops business processes that ensure developed application meets all project requirements. Ensures that projects are completed on time, accurate to defined specifications and within budget. Performs user acceptance testing on software enhancements before they are released to Production. Works with IT software development teams and QA staff as needed. Works with MedImpact business and technical teams as well as vendor teams to support any technical changes and/or resolve any issues for the assigned products they support. Utilizing technical and business knowledge of MedImpact supported products, provides technical consultation services to customers relating to the company’s business processes, system requirements, and other technical issues. Mentors and provides functional work direction to less experienced Business Systems Analysts. Supervisory Responsibilities   No supervisory responsibilities Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience BS/BA and 8+ years’ experience or equivalent combination of education and experience, and 4 years of SME in respective areas. Previous experience in a health plan or PBM environment is required. Computer Skills To perform this job successfully, an individual should have knowledge of: Visio, Golden 32/TOAD for Oracle, SQL Server Management Studio (SSMS), Securt CRT Design software and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access) and Unified Modeling Language; Oracle and SQL Server databases; JAVA, On-line transaction processing (OLTP), AIX/Solaris and integrated development platforms.  Familiar with relational databases and client server concepts. Understanding of SQL Server Reporting Services (SSRS) and Tableau. Working knowledge of SQL (Oracle and SQL Server syntax) Hands on experience with data query tools (i.e., TOAD, SQL Server Management Studio) Ability to perform root cause analysis efficiently Any understanding or experience with Apache SuperSet is a plus Certificates, Licenses, Registrations None required; Certified Business Analysis Professional (preferred) Other Skills and Abilities Working knowledge of software development li