Business Systems Analyst Senior

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $62.73 - $77.16 Hourly Department: Department of County Assets (DCA) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): October 03, 2026 The Opportunity: This position will close once 150 applications have been received, regardless of the listed closing date. We encourage early submissions. Overview Are you a strategic problem solver who loves bridging the gap between business needs and technology? Join the Department of County Assets (DCA) as a Senior Business Systems Analyst! Serving as a trusted bridge between business partners and IT, you will manage service requests and assigned projects while analyzing business processes. You will collaborate with the Department of County Human Services to align with strategic goals and lead data analytics initiatives that continuously improve our systems. In this role, you will: Meet regularly with business part ners to clarify needs, navigate IT intake, identify technical solutions, and champion their priorities. Facilitate and lead requirements gathering, process analysis, product evaluations, UAT, and end-user training. Responsible for user story creation, system diagramming, technical documentation, test automation, and developer specs using AI tools. Lead small IT project plans, schedules, and resources while guiding Agile development teams through implementation. Evaluate business value, risks, and total cost of ownership (TCO) for new requests while managing account portfolios. To Qualify We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. Minimum Qualifications/Transferable Skills:* Bachelor's degree (in lieu of degree, equivalent years of experience will be considered)    AND   Three (3) years or more experience in of the following areas: Experience leading and developing complex project documentation, including requirements, business specifications, process analysis, and User Acceptance Test plans. Experience with analytical and consultative support for IT systems, covering operation, maintenance, enhancement, and advanced troubleshooting. Experience with advising and influencing business partners on technology solutions, and facilitating key decision-making to align business and IT strategy. Experience with coordinating and managing vendor activities for the successful delivery and integration of third-party solutions. Experience using AI tools to assist in solving technical problems and in the software development process REQUIRED COVER LETTER addresses how you meet the minimum qualifications for this position. Ability to pass a criminal records check. Preferred Qualifications/Transferable Skills: * You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills. Project Management Certification Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position. Our Commitment to Safety, Trust and Belonging : Multnomah County is committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential. Learn more by reading our Workforce Equity Strategic Plan and exploring our Core Competencies f or all County employees. SCREENING AND EVALUATION The Application Packet: Your completed application must include the following items: REQUIRED completed online application. REQUIRED resume covering your relevant experience and education. Please include employer names, locations, employment dates, job titles, and a brief summary of responsibilities for each position. REQUIRED cover letter expanding on your resume that describes why you are interested in this position and how you meet the minimum qualifications. Internal Applicants: After you have submitted your application, please check your Workday inbox and complete the Veterans' Preference Questionnaire prior to the application deadline. The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications: We may do an additional preferred review and/or send out additional supplemental questions to identify those highest qualified. Assessment of candidates: Review of the applicant's training and experience by a subject matter expert, an exam, or a screening interview (phone, technical, etc.). Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position. Background check and reference checks: All finalists must pass a thorough criminal records check and reference check. Equal Pay Law: Please be advised that the pay range listed for this po