Business Management, VP

About Us Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services. The Firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people are critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career, a place for people to learn, achieve, and grow. Department Overview The E*TRADE & Client Segment Solutions organization serves clients and participants across self-directed investing, workplace, advisory, and client service businesses. The Business Management team partners with Emerging Wealth Solutions, E*TRADE, and related client service organizations to translate workforce, access, and operational data into strategic insight, governance discipline, and scalable execution across the business. This includes maintaining accurate workforce and roster data, shaping forward-looking workforce views, coordinating entitlement and access processes, supporting leadership reporting, partnering across HR, Risk, Technology, Compliance, and Operations, and identifying opportunities to improve operating models, control execution, capacity planning, and management decision-making. Job Summary We are seeking an experienced professional to support Business Management across E*TRADE Client Segments & Solutions by combining strategic workforce insight with disciplined operational execution. This role serves as a central strategic and operational partner to Business Leaders, HR, Risk, Technology, Compliance, and Operations teams, providing advisory support, execution discipline, and operating model design across workforce tracking, organizational reporting, employee transitions, entitlement governance, and process improvement. The successful candidate will combine analytical capability, strategic thinking, operational discipline, stakeholder management, and process design to improve accuracy, scalability, transparency, governance, and leadership decision-making across recurring processes. The ideal candidate has strong experience with workforce data, HR and organizational reporting, entitlement management, operational dashboards, and cross-functional execution, with the ability to connect tactical execution to broader business priorities, risk reduction, resource planning, and long-term scalability in a complex, highly governed environment. Key Responsibilities Workforce Planning & Headcount Management ·         Own and maintain enterprise workforce reporting and roster management processes. ·         Produce recurring headcount, attrition, hiring, and organizational-change reporting. ·         Support workforce forecasting, capacity planning, hiring targets, and organizational reviews. ·         Develop forward-looking workforce views that help leadership evaluate capacity, hiring trade-offs, resource allocation, and organizational risk. ·         Manage employee transitions, manager changes, job code alignment, hierarchy maintenance, and organizational restructuring efforts. ·         Partner with HR and business leaders to ensure workforce data accuracy and reporting integrity. Access Governance & Entitlements ·         Manage and oversee access provisioning, entitlement reviews, role updates, and employee onboarding activities. ·         Serve as a business liaison between Risk, Technology, Compliance, and operational teams. ·         Coordinate EPR submissions, approvals, audits, and periodic reviews. ·         Support application onboarding, entitlement package development, and role-based access governance. ·         Identify strategic opportunities to align access models with organizational design, control requirements, and evolving business needs. ·         Conduct access remediation efforts and assist with organizational risk assessments. Reporting & Operational Analytics Career Mobility & Talent Programs ·         Develop and maintain operational dashboards, scorecard inputs, and workforce analytics. ·         Analyze attrition, employee movement, licensing populations, and organizational trends. ·         Translate workforce and operational data into insights that inform leadership decisions, organizational priorities, and strategic planning discussions. ·         Support leadership reporting and business reviews through accurate workforce and operational data. ·         Identify automation opportunities and drive reporting process improvements. ·         Partner with offshore resources to document, transition, and scale recurring reporting activities. ·         Support level-up programs, talent reviews, organizational alignment initiatives, and career pathing efforts. ·         Consolidate and analyze performance data used in workforce mobility decisions. ·         Coordinate with HR to validate employee eligibility and workforce readiness. ·         Maintain supporting processes and reporting used by leadership for talent planning discussions. Cross-Functional Business Partnership Act as a trusted advisor to business leaders on workforce, organizational, and access-related initiatives. Partner across HR, Risk, Compliance, Technology, and Operations functions to execute strategic priorities. Help shape strategic roadmaps, governance routines, and operating models that support scalable workforce, access, and reporting processes. Lead process improvement efforts focused on efficiency, scalability, governance, and transparency. Document procedures and create sustainable operating models for recurring business processes Qualifications ·         Strong experience in workforce analytics, business management, operations, organizational strategy, or related functions.