Business Intelligence Analyst II - Information Technology

Job Description Summary Department - Information Technology Job Description Job Type: Classified Job Classification: 5253 - Business Intelligence Analyst II Salary Grade: 15 Pay Range Hiring Range: $72,009 - $86,403 Annually  Pay Range: $72,009 - $100,817 Annually  Range Explanation: Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Pay Range is the entire compensation range for the position Pima County Information Technology is seeking a passionate Business Intelligence Analyst II. As a member of our team, you'll help translate business needs into actionable data solutions that guide decisions and improve the efficiency and effectiveness of departments across Pima County. You'll play a key role in bridging the gap between stakeholders and data, ensuring that reporting and analytics solutions are well-scoped, well-built, and aligned with real business goals. In this role, you will lead efforts to gather and validate business requirements, design and build BI solutions, and manage the delivery of data projects projects from concept to completion. You will work closely with teams across various departments to understand business processes, define reporting and data needs, and translate those needs into dashboards, reports, and data solutions that drive better decision-making. This position is ideal for someone who is a self-starter, eager to problem solve and collaborate with others. If you have experience and a strong desire to help turn business needs into practical, data-driven solutions. We invite you to apply today and join us in building a more efficient, data-driven future for Pima County. Essential Duties: Acts as a subject matter expert on requirements gathering and business analysis, providing recommendations for process improvements. Leads discovery sessions with internal and external stakeholders to elicit, document, and validate business, data and reporting requirements. Translates business requirements into functional specifications, data models, and BI solution designs. Designs, builds, and maintains dashboards, reports, and analytics solutions using business intelligence tools. Manages small to mid-sized data and analytics projects, including scoping, timelines, milestones, and stakeholder communication. Facilitates user acceptance testing and iterates on solutions based on stakeholder feedback. Documents processes, workflows, and solution designs to support ongoing maintenance and knowledge transfer. Researches issues and assists in their resolution. Train users on BI and data solutions. Identifies operation inefficiencies and help facilitates organizational change processes.    This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.    Essential Functions: As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor. Provides analytical support for the development of business intelligence solutions; Works on complex, cross-functional business intelligence solutions affecting one or more departments; Participates in multiple projects as team member, can act as the team lead when needed; Works with internal and external customers and Analytics and Data Governance partners to develop and analyze business intelligence needs;  Interprets business requirements and determines data analysis solutions to meet department needs; Designs analytics and custom reports that can potentially be used in multiple departments throughout the County;  Performs analysis for a wide range of requests using data from various platforms; Researches business problems and creates data models that help analyze identified issues; Provides direction for the planning, design, and execution of data analysis solutions; Reviews test plans and monitors testing process to ensure that results meet the identified need; Provides support to test teams and resolves issues identified by the test results; Provides input to the development of quality metrics, standards, policies and procedures for the form, structure, and attributes of the Business Intelligence tools and systems; Creates data quality tickets, as needed and ensures timely resolution; Researches tools, software frameworks and mechanisms for data analytics, interfaces with vendors to keep abreast of new technologies; Ensure the proposed business intelligence solutions adhere to current County standards; Designs and delivers end-user training and training materials;  Provides guidance, training, and problem solving assistance to other team members.  Minimum Qualifications: Bachelor’s degree from an accredited college, university or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely related field as determined by the department head at the time of recruitment AND five years of business analysis or related technical experience. OR: Two years with Pima County within a Business Intelligence Analyst I position or similar level position as determined by the department head at the time of recruitment. (Relevant experience and/or education from an accredited college, university or technical trade school may be substituted.) Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" se