Business Development Representative - YES, LLC

Together We Build – Partnership, Innovation, Excellence, and Safety At Kelso Industries, 4,000+ employees across 40+ companies work together to deliver exceptional HVAC, mechanical, plumbing, refrigeration, and electrical solutions nationwide. Join us to grow your career, make an impact, and be part of a team where innovation, excellence, and safety come first. Recruiter Notice: We respectfully ask external recruiters and staffing agencies not to submit candidates. We only accept direct applications. General Responsibilities and overview YES, LLC and Enetk, LLC have an opening for a self-starter to take charge of and manage business development and customer relationships. The ideal candidate will be motivated, energetic, and comfortable communicating with multiple types of people via phone, email, and in-person. In addition to managing existing sales and customers, the Business Development Representative will assist in some aspects of managing, facilitating communication and balancing company versus customer needs with Field Personnel. The Business Development Representative performs various administrative functions and customer service-related duties designed to maintain and enhance customer relations and will assist in representing the capabilities of the company through the selling, promotion, and management of services. This position will be engaged with field relationships within the company and customer. The position will have an office present reporting, planning and key a role in the development of the company’s course. The position would also provide assistance at college recruiting, trade shows, and customer-related events. Uphold Core Values of the Organization Coordinates with YES Personnel Efficiently Completes Weekly Projections Maintain Organization/Weekly Plan Meet, coordinate with, and Maintain Customer Relations Stay Current with YES Application Attend/Conduct Company/Customer Meetings and update Meeting Information to Management Work with Others to Accomplish the Mission of the Organization Accountability for your Words and Actions Organized with Emails, Phone Calls and Appointment/Meetings Time Management - Organize and Plan how Long you Spend on Specific Activities Produce Greater Productivity and Efficiency Maintain a Better Professional Reputation Reduce Job Stress Increase Opportunities Achieve important Life and Career Goals Specific Responsibilities The following list of job responsibilities is intended to give an overview of the position and is not intended to be all-inclusive. Provide outstanding customer service and act as “client-care officer” through direct contact with new and existing customers and partners. Develop sales plans and standard operating procedures to be used throughout the company. Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. Communication of sales orders, job creations, customer issues, and any other customer-related need Act as internal project coordinator on customer jobs, as assigned. Coordinate resolution of customer problems and complaints with Build and maintain strong customer and employee Assist Project Foremen with, sales promotions, customer satisfaction surveys, sales calls, customer inquiries, and customer visits, as assigned. Assist operations with the creation and generation of sales forecasts, plans, and Report updates and adjustments frequently to supervisor. Interact daily with customers and Maintain detailed sales log information regarding interactions, key information, contacts, and possible solutions. Demonstrate a strong sense of accountability toward company, co-workers, and customers Qualifications Thinking on Their Feet to Overcome, Adapt to Change of Scope, Schedule, and Job Conditions Independent Decision Making Prioritizes According to Needs of Project and Customers Catches and Corrects Errors in a Timely Manner Intermediate to advanced computer literacy, including experience in word processing, spreadsheets and accounting software. Ability to work well with others under deadline situations and respond to changes in priorities Good written and verbal communication skills and strong organizational skills Ability to work independently, take initiative, set priorities, and see projects through to completion Employ problem-solving skills and analysis, and report problems to the Operations manager and President, as necessary. Strong service orientation Knowledge of the project structure in a client/consultant business The following qualifications are preferred for the ideal candidate: 3-5 years of business sales or marketing experience or equivalent Training Strong computer skills including Microsoft Outlook and and Excel Valid driver’s license and acceptable driving record Be able to pass background screening process KNOWLEDGE Able to Operate Computer Programs: Microsoft Office Suite Work order application QuickBooks HRIS Software Basic Safety Skills SKILLS Problem Solver Multitasking Accountability Uphold Core Values Leads by Example Demonstrated Leadership Skills Maintain Positive Attitude in Workplace Interpersonal Relationship Skills Easily Approachable Resourceful Ambitious ABILITY TO WORK IN Long Periods of sitting Vision Acuity Bending/Stooping/Kneeling  Why Join Kelso Industries?   Join us and be part of a team dedicated to creating efficient, sustainable, and high-performance environments that make a lasting impact across the industrial, commercial, and institutional sectors.    Here you will experience:    Growth Opportunities: Develop new skills, take on exciting challenges, and advance your career in meaningful ways.    Company Culture: You’ll thrive in an environment that supports your growth, values your contributions, and makes work fulfilling and e