Business Continuity Specialist

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Continuity Specialist within PNC's Technology Security and Resilience organization, you will be based in Phoenix, AZ or Pittsburgh, PA. The Business Continuity Specialist strengthens organizational resilience by consulting with business partners throughout the continuity lifecycle, including risk assessments, business impact analyses, plan development and maintenance, quality reviews, testing, and continuous improvement. The role helps ensure critical operations have practical, compliant, and actionable recovery strategies by collaborating with business leaders, technology partners, and risk stakeholders, while incorporating lessons learned and evolving threats into preparedness efforts. · Conduct risk assessments and business impact analysis to identify potential threats, and their effects on business operations. · Consult with the business to develop, implement, maintain, and enhance comprehensive business continuity plans. · Ensure compliance with regulatory requirements and industry standards related to business continuity. · Partner with Testing and Training & Awareness team to prepare business’s understanding of continuity roles, strategies, and procedures. · Perform quality reviews of business continuity plans to ensure effectiveness and update plans, as necessary. · Capture lessons learned from exercises and actual disruptions and incorporate improvements into future planning. Business Continuity Specialist Qualifications & Skills · Certified Business Continuity Professional (CBCP) or Associate Business Continuity Professional (ABCP) certification. · 3-5 years of experience in continuity planning. · Experience in risk management, emergency management, or related fields. · Strong knowledge of business resiliency regulations, industry standards, and leading practices. · Proficiency with business continuity software and related tools. · Strong analytical, critical-thinking, and problem-solving abilities. · Strong project management skills. · Excellent written, verbal, and interpersonal communication skills. · Bachelor’s degree in business administration, risk management or information technology or a related field. · Ability to work effectively both independently and collaboratively as part of a team. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.   PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Assists in the development of business continuity and disaster recovery plans; oversees testing, emergency response, and recovery. Guides the selection of operating strategies for the continuation of the business within a recovery time objective. Supports business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Provides support and expertise during live events. Conducts, communicates, and maintains business continuity lifecycle. Monitors and reports on the compliance of business continuity processes, readiness, events and exercise results. Supports businesses in relationships with audit and government regulators on business continuity issues. Develops, enhances and disseminates information on continuity processes, standards and initiatives. Provides support for the development and delivery of training on business continuity. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Auditing Operations, Competitive Advantages, Crisis Management, Disaster Recovery Planning, IT Continuity, Process Design, Regulatory Compliance, Resilience Planning Competencies Contingency and Disaster Recovery, Crisis Management, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Industry Knowledge, Planning: Tactical, Strategic, Requirements Analysis Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Language Assessments   No Required or Preferred Language Assessments   Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Acc