Business Analyst Senior

Current employees: Please apply through the employee portal to be considered for this opportunity. Pay Range: $48.04 - $59.07 Hourly Department: Department of Community Justice (DCJ) Job Type: Regular Represented Exemption Status: United States of America (Non-Exempt) Closing Date (Open Until Filled if No Date Specified): September 29, 2026 The Opportunity: THIS WORK MATTERS!    Are you looking to join a team of professionals working as the primary liaisons between IT, government agencies, vendors and the Department of Community Justice (DCJ)? The Business Applications and Technology (BAT) team in DCJ may be just what you are looking for.  The Business Analyst Senior acts as a liaison and system administrator between IT, clients, vendors, the state and DCJ. They coordinate the training, implementation, use, and modification of department-specific and state information systems. They analyze business processes to ensure the information system supports data collection, tracking, reporting, and compliance. They partner with department and state leaders to integrate information systems to improve safety, accountability, service, and quality. The BAT team coordinates the major information systems within DCJ, including:  Development  Installation  Implementation Use  Training Modification  Integration  As a Business Analyst Senior you will strategically partner with DCJ leaders in the role of business process owner, working with customers to integrate information systems as a tool in driving and sustaining safety, financial accountability, service quality and quality improvement in DCJ.  Come Find Your Why? (video) The Department of Community Justice is looking for Business Analysts who can demonstrate expertise in the following areas: Analysis and Evaluation: Conduct extensive internal and industry/market assessments to identify opportunities to re-purpose, build, or buy technology solutions. Recommend solutions to leadership and stakeholders that consistently include clear articulation of the business value to the department, County, and external partners as well as a keen assessment of the solution compatibility with department and County high-level technical road map and priorities. Ability to understand a variety of computer information technologies, automated tools, and technology solutions, tools and processes, including data collection, entry and reporting. Provide consultation and analysis of data from multiple sources utilizing approved IT/state system tools. Development and Support: Prototype digital products and features, including new builds and vendor integrations. Design and implement new features and design of DCJ website and DCJ Commons. Explore technical feasibility of new solutions with the development team. Collaborate across department, county teams, and agencies to prioritize features for minimum viable products, manage technology/product pilots, including project schedule, phases and milestones. Lead cross-functional teams to define, design, build, test and release new software applications, digital products, and website tools. Ensure successful launch of pilot product delivered within expected budget and timeline. Routinely conducts end user testing and training and ensures to gather qualitative and quantitative measurements to guide ongoing product improvement and development priorities. Represent DCJ’s vision and priorities to IT/Vendors/State systems as product owner to enhance non- enterprise systems used by department staff. Provides and removes DCJ staff access to mission critical apps, to ensure ongoing operations and in compliance with security policies. Advanced configuration, administration, and template development for in-house apps. Documentation: Performs requirements analysis and designs the business logic and presentation components of software development. Documents and maintains all requirements and workflow for business processes within DCJ. Provide robust documentation to support on-going product maintenance and expansion of new solutions. Generate routine reports and data requests and other communications to staff, leadership, and external partners to maintain awareness of and engagement in new technical solutions. Testing and Training: Craft test scripts to ensure comprehensive QA of new solutions before product launch. Coordinate QA testing of new application and/or feature enhancements with vendors, other IT staff and business analysts and end users. The ability to utilize IT systems to view, update and add user stories. Troubleshoot problems and provide technical assistance and training to users. Create and maintain testing documentation utilizing IT systems to view, update and add user stories that are in an Agile format.  Data Integrity:  Develop Quality Assurance processes, queries, and reports to monitor consistency in application utilization; and review reports to identify data problems for correction.  Identify Active Directory groups to manage security access to applications.  WORKFORCE EQUITY At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values. DEPARTMENT OF COMMUNITY JUSTICE Vision ~ Community Safety through Positive Change  The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved i