Business Analyst IV

At Greenbrier, we do the hard work that matters.  The Greenbrier Companies (NYSE:GBX) is powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and services. Greenbrier’s heritage of hard work and industrial innovation is celebrated at every level of our organization.  We structure our business to support teams that deliver innovative solutions for our customers while positively impacting the world around us. Greenbrier’s success begins with people. We believe in supporting our global workforce through our unwavering attention to Safety, Quality, Respect for People and Customer Satisfaction. Our Inclusion, Diversity, Engagement, Access and Leadership (IDEAL) commitment is rooted in these values, which lead to a culture where employees are engaged and feel good about coming to work every day. Summary The Business Analyst for Dynamics 365 Finance and Operations elicits, analyzes, specifies, and validates the business needs of stakeholders. This role interviews stakeholders and gathers and compiles user requirements to understand the technology solutions needed to support business objectives. The Business Analyst applies strong communication, analytical, and critical thinking skills to support effective technology decision-making. This role collaborates with a wide range of stakeholders and resources, including architects, product owners, subject matter experts, and business leaders. The Business Analyst identifies opportunities to leverage modern technologies to optimize and improve business processes. Duties and Responsibilities To perform this job successfully, an individual must be able to satisfactorily perform the following essential duties. Other duties may be assigned to address business needs and changing business practices. Serve as the Business Analyst for complex enterprise application initiatives, including Dynamics 365 Finance and Operations, supporting the full lifecycle from discovery, requirements, and solution design through implementation, stabilization, and continuous improvement. Partner with business leaders, project sponsors, architects, developers, vendors, implementation partners, and cross-functional stakeholders to define initiative scope, business objectives, expected outcomes, success metrics, and project impacts. Lead requirements discovery through interviews, workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other techniques to identify and document business and system needs. Analyze current-state business processes, identify gaps and improvement opportunities, and define future-state processes and requirements, with a focus on accounting, finance, manufacturing, automation, and other enterprise functions. Translate business needs into clear and complete functional requirements, user stories, process flows, use cases, specifications, acceptance criteria, diagrams, charts, and other solution artifacts for project teams and solution providers. Establish and manage requirements throughout the project lifecycle by validating completeness, consistency, comprehensibility, feasibility, business value, and conformity with organizational and technology standards. Work with stakeholders and project teams to prioritize requirements, resolve conflicting needs, maintain alignment with project scope and business objectives, and ensure traceability to expected outcomes and success metrics. Collaborate across departments to communicate business needs and recommend Dynamics 365 and other enterprise technology solutions that support operational, financial, and strategic objectives. Evaluate enterprise solutions for business fit, scalability, integration, data, reporting, security, controls, risk, and alignment with enterprise architecture and technology standards, including collaboration with the Technical Architecture Committee. Support enterprise application roadmap development and initiative prioritization, including research and evaluation of software, hardware, enhancements, technical improvements, automation opportunities, and continuous improvement initiatives. Develop business cases, feasibility studies, financial analyses, option assessments, and other decision-support materials for proposed initiatives, technology investments, and purchasing activities. Support vendor and implementation partner activities, including solution evaluations, proposal and Statement of Work reviews, deliverable assessments, requirements clarification, and validation of proposed solutions. Define and document test requirements, test cases, and acceptance criteria, and support testing, data migration, defect resolution, root-cause analysis, cutover, go-live, and post-production stabilization. Support solution adoption and quality by contributing to training materials and change-readiness activities, gathering feedback from development teams, and reviewing requirements and solution documentation with peers, vendors, project teams, and stakeholders to ensure completeness, shared understanding, and correct interpretation. Qualifications The following generally describes requirements to successfully perform the assigned duties. Minimum Qualifications College diploma or university degree in a related field, or an equivalent combination of education and relevant professional experience. 7+ years of progressive Business Analyst experience supporting enterprise applications, ERP platforms, digital transformation, and complex business initiatives. 3+ years of experience with Microsoft Dynamics 365 or AX Finance and Operations, with demonstrated success supporting or delivering Dynamics 365 initiatives. Proven experience managing the full business analysis lifecycle, from discovery, requirements definition, and solution design through testing, deployment, post-go-live stabilization, and benefits validation. E