Business Analyst, Finance (Sustain Analytics)

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Across the healthcare industry nationwide, hospitals and health systems face challenges to today’s approaches to expense management, as revenue growth has not kept pace with expense growth. In response to these unprecedented external challenges, MGB launched Sustain in fall of 2023. Sustain is an ongoing organization-wide program that works to build an infrastructure, culture, and mindset around continuous improvement, working to preserve our four-part mission through focus on resource stewardship. To do this, while also funding needed capital maintenance and improvements to deliver on world-class patient care, research, education, and community health, we must seek out innovative opportunities to optimize the way we work and manage resources across our organization. The Sustain Analytics team is part of the Business Planning department, which also includes Decision Support and Business Analytics teams. The Business Analyst (Finance), on the Sustain Analytics team is responsible for supporting a broad range of analytic, planning, benchmarking, and other operational support activities for one or more designated members of the Leadership Team (Senior VP’s, Clinical VP’s, Operating VP’s and Executive Directors), across the enterprise, under the guidance of senior team members. A critical measure of each Business Analyst’s success will be the extent to which the analytic and planning needs of each person supported are met in a timely, consistent, high quality manner. This will require close collaboration with staff within the clinical departments, and many other analytic, financial, and planning groups throughout the MGB enterprise, including Sustain Management Office (SMO), Business Planning, Financial Planning, Digital, and local financial, operational, and analytical teams and decision-making bodies at each of the MGB entities. An ability to synthesize, summarize and effectively communicate the analytic and planning work that is performed is key. Qualifications Bachelor’s degree required; Academic experience focused in finance, financial analytics, data analytics, and/or operations management 2+ years of healthcare, financial, or business analysis experience required Experience in materials management analytics, clinical supply utilization analytics, surgical capacity, and/or data analytics preferred; relevant internship or co-op experience will be considered Experience working in a health system, hospital and/or similar medical center environment preferred. Principal Duties and Responsibilities: Surgical Profitability: General Support data analytic needs that inform strategic business decision making on surgical profitability, including surgical cost reduction, clinical supply utilization optimization, OR efficiency, and improved block scheduling, offering direct support for select service lines including Orthopedics and/or Heart and Vascular. Assessing current state surgical profitability for comparable procedures performed in perioperative and procedural areas across the MGB enterprise Identifying potential areas of opportunity through analyzing differences in clinical supply utilization across and within the different entities at MGB, including surgeon and product variation and waste reduction Collaborating with perioperative and procedural teams areas to better understand clinical application and financial opportunity, relative to quality and preference Quantifying financial impact of any recommended changes in practice Assist with financial reporting and analysis by procedure and/or procedure groups to enhance service line growth strategy across the perioperative and procedural areas Utilize industry benchmarks to compare cost, profitability, utilization, and pricing for procedural cases and clinical supplies Support the development of consistent executive level reporting, to be used by clinical and administrative leaders within the perioperative and procedural areas, to measure performance and support best practice across the enterprise Help catalogue current state analytics across various systems, and support the development of standard analytics and reporting in one single system to meet varied stakeholder needs across the enterprise Escalate challenges, discrepancies, roadblocks regarding data and analytics to manager or appropriate data owner Surgical Profitability: Information Systems Management Support external system used for surgical capacity and surgical cost/clinical supply utilization reporting: Support administrative maintenance of system through collaborating with appropriate internal and external teams, escalating data or system issues to leadership, and communicating downtime and system updates to end users Assist in creating deliverables for executive and c-suite level leadership, summarizing performance and related comments from local entities and departments Support ad hoc inquiries and analytics from department leaders Support leadership across Business Planning, Digital, and Perioperative Leadership with routine system maintenance and upgrades Communication Activities Prepare concise, clear, professional summaries of analyses and plans for review by senior team members and Senior Leadership, as appropriate. Present findings to staff and stakeholders, targeting the presentation towards the knowledge level and needs of the audience Provide input to the team on additional analyses and