Business Analyst

Job Description The Business Analyst plays a pivotal role in NetImpact’s objective to establish a modular, interoperable, and scalable system that supports the client’s vision for a flexible, service-oriented architecture—capable of enhancing safety, efficiency, and adaptability in a complex, multi-domain environment. This role involves coordinating system change activities, ensuring safe, well-communicated transitions that minimize risk to transportation operations. The Business Analyst collaborates with executive leadership, stakeholders, and cross-functional teams to ensure effective change implementation. This position requires exceptional leadership, communication, and analytical skills to drive successful organizational change.  *Strong preference for candidates to reside within a 50-mile radius of Scott Air Force Base (Scott AFB), IL, as you may be required on-site 3 days a week for recurring meetings.   Responsibilities:   Lead efforts to analyze data sources, identify the best sources for stakeholder information, and establish and maintain relationships with key points of contact  Develop relationships with stakeholders and has a working knowledge of the organization's business operations, objectives, and industry context to align change initiatives with strategic goals  Analyze the impact of proposed changes on various aspects of the organization, including processes, systems, culture, and people  Execute a plan to collect and update stakeholder information, establish mechanisms to collect feedback for ensuring ongoing data accuracy and relevance, and adjust plan for effective change management strategy  Coordinate with the client and other Organizational Change Management (OCM) representatives to ensure stakeholder information is consistently reviewed and updated  Assist in articulating requirements for the Stakeholder Management Tool to aligns with the needs of the stakeholders  Support the development, testing, and training activities related to the stakeholder management tool and coordinate with training specialist to develop training objectives in meeting OCM needs  Support OCM process and oversee development of OCM plans and other project deliverables: roadmap, communications plan, training plan, strategy, etc.  Helps to identify and support key performance indicators (KPIs) and metrics to measure the success of the change initiative  Tracks progress and provide regular reports to leadership and stakeholders  Supports pre/post-implementation surveys and the data collection, analysis, and reporting of results  Ensure tool compliance with Government data categorization and protection standards  Apply OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-Step Model, Lewin's Change Management Model) to develop and implement OCM assessments and strategies  Work with training specialists to define training objectives and support the delivery of tailored training programs for stakeholders  Qualifications Required   Bachelor’s degree with at least 8 years of experience in organizational change management, consulting, or related fields, with a proven track record of leading large-scale change initiatives  Strong written and verbal communication skills to convey the purpose and benefits of change, as well as to engage and influence stakeholders effectively  Understanding of OCM theories and models (e.g., Prosci, ADKAR, Kotter's 8-step Model, Lewin's Change Management Model)  Experience in collecting and analyzing stakeholder feedback, identifying trends, and making recommendations to refine OCM strategies. Understands human behavior, motivation, and group dynamics in the context of change  Understands stakeholders needs, concerns, and influence within their organization  Excellent communication skills, written and verbal  Excellent organization skills  Preferred   Experience with digital tools for managing stakeholder information, providing reports, and creating dashboards  Eligible candidates with federal experience are prioritized  Experience with using ServiceNow  Advanced change management certifications (e.g., Prosci Change Management Advanced Practitioner) is a plus. Prosci Certified Change Practitioner, Program Management Professional (PgMP), or equivalent certifications is a plus.  Previous Federal Consulting Experience  #LI-Hybrid About Us At NetImpact Strategies, we post salary ranges in compliance with the specific labor laws and regulations of each county and state, ensuring transparency and fairness in our hiring practices. This approach reflects our commitment to adhering to legal requirements and promoting equitable pay standards across all regions where we operate. The posted salary range for this role is $88,000-115,000. The posted salary range is not an exact indication of the actual compensation offered and is instead a range of what NetImpact, in good faith, could compensate at the lowest and most high end of the salary market. In general, NetImpact may not pay the top of the salary range. Compensations are determined by several mitigating factors including skillset, experience, trainings, location, and other factors including benefits packages. Perks of working at NetImpact Strategies   Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team  Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required  Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays  Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)  Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications!  Be part of a dynamic and collaborative work environmen