BOX OFFICE SELLER

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit  www.livenationentertainment.com . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!  WHAT THIS ROLE WILL DO Financial / Cash Handling   Ensure compliance of cash handling policies and procedures  Balancing and reconciling daily/nightly ticket sales  Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock  Assist Manager/Supervisor on pricing initiatives such as: Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable  Assist Manager/Supervisor in distributing accurate daily ticket counts to Artist Representatives  Assisting Manager & Supervisor with internal Ticket Orders and Reports  Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc.  Customer Service   Prompt, courteous and knowledgeable customer service both in person and over the phone  Facilitate night of show Will Call & Guest List Operations  Troubleshooting night of show issues (Transfers, barcodes, account issues, etc.)  Work with Guest Services/Operations on any ADA requirements   Providing knowledge of upcoming events & upgrades available   Knowledgeable on the events culture and genre  Providing positive energy   Other Responsibilities    Daily operations on Ticketmaster host system for sales and other tasks.  Following opening and closing shift procedures  Follow standards and processes for ticket types, ancillary events and qualifiers  Maintain call center phone system, and keep current all phone menus and calendars of events  Assist in maintaining Box Office cleanliness  Follow dress code policy – business casual  Updating and modifying spreadsheets as needed (Ticket Stock Log, Vault Log, etc.)   Collecting, storing and tracking Lost & Found as necessary   Assist Manager & Supervisor in any tasks as they arise  Position may require 3rd Party venue coverage offsite which will include night of show management, staffing and providing equipment needs.  Ensure compliance with ADA ticket laws   WHAT THIS PERSON WILL BRING Required:   Knowledge of Cash Handling  Knowledge of Phone & In Person Customer Service  Entry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.)  Flexible schedule (days/nights, weekends and holidays)  Tolerance of all cultures, music and art forms  High School Diploma  Preferred:   Attention to detail in a multi-tasked environment   Knowledge of ticket sales   Experience in working in live entertainment operations  Ticketmaster host system experience   Experience in identifying counterfeit cash / ID’s  EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.  We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to