Bilingual Instructional Designer

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Who is Allstate:   Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.  Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.   Role Designation:  Remote  Benefits to joining Allstate   Flexible Work Arrangements.  Employee discounts (15% on auto and property insurance, plus many other products and services).  Good Office program (receive up to $400 back after purchasing office equipment).  Student Loan Payment Matching Program for Government Student loans.  Comprehensive Retirement Savings Program with employer matched contributions.  Annual Wellness allowance to support employees with improving health and wellbeing.  Personal days.  Tuition Reimbursement.  Working within the community and giving back.  Job Description   Our team is growing, and we are actively looking to hire a Bilingual Instructional Designer to join our Learning & Development team.  Reporting to the Manager, Learning & Development, the Instructional Designer is responsible for consulting with the business to analyze learning and performance needs, and for designing, developing, and supporting the implementation of targeted, engaging learning solutions using adult learning principles and instructional design best practices.  This role works collaboratively with Business Stakeholders, Project Teams, and Subject Matter Experts (SMEs) in both English and French to build learning solutions that support performance, capability development, and business outcomes across our internal client groups.  Accountabilities:   Partner with Business Stakeholders, Project Teams, and SMEs across the organization to conduct learning and performance needs analysis, define learning objectives, and recommend appropriate learning solutions  Lead instructional design projects from intake and analysis through design, development, evaluation, and handover, ensuring solutions are practical, scalable, and aligned to business needs  Recommend the most appropriate learning strategy and delivery methods (e.g., instructor‑led, virtual, eLearning, blended, job aids, performance support) based on target audience, context, and objectives  Plan, design, and develop high‑quality learning solutions that support both business and professional development needs in English and French  Apply instructional design and adult learning methodologies (e.g., ADDIE, SAM, Bloom’s Taxonomy) to create engaging, learner‑centred experiences  Design learning assessments and evaluation approaches to measure learning effectiveness and support continuous improvement  Communicate project status, risks, dependencies, and timelines to support effective coordination of resources, capacity planning, and delivery milestones  Contribute to the continuous improvement of L&D practices by sharing lessons learned, templates, and best practices  Qualifications:   Proven experience designing and developing learning solutions using tools such as Articulate, Camtasia, Vyond, or other authoring tools    Demonstrated knowledge and experience in applying instructional design methodologies, adult learning principles, and learning project management practices  Bilingualism in English and French (oral and written) is required  Demonstrated ability to manage learning projects end‑to‑end, including stakeholder consultation and multiple concurrent initiatives  Experience designing and developing technical or complex learning content  Experience using digital adoption or in‑application learning tools (e.g., Whatfix or similar) to embed guidance, job aids, and performance support directly within business systems.   Ability to quickly learn new subject matter and work effectively with SMEs  Experience in the insurance industry is considered an asset  Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.  À propos d’Allstate   :   Allstate du Canada, compagnie d’assurance est une cheffe de file dans le domaine des assurances automobile et habitation; elle offre à ses clients des produits et services de prévention et de protection qui conviennent à toutes les étapes de la vie. Au service des Canadiens depuis 1953, l’entreprise met tout en œuvre pour que non seulement ses clie