Behavioral Health Outreach & Business Development Representative - Northern Pacific
paradigmtreatmentcenters · Coeur d'Alene, ID
📍 Coeur d'Alene, Idaho, United States💰 $90,000via greenhousePosted 2026-09-15
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About Altior Healthcare
Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans. With over 15 unique locations, we manage and support 500+ dedicated employees serving over 300 residential clients daily located across five states: California, Idaho, Maine, New Hampshire, and Texas.
Paradigm Treatment (West Coast) and Ridge RTC (East Coast) partner together under Altior, united by a shared commitment to providing exceptional mental health care. For over a decade, our core clinical and support teams have worked side-by-side, delivering compassionate, evidence-based treatment that changes lives.
As part of the Altior network, you’ll find the stability of an established organization with the heart of a close-knit treatment community where every role matters.
The Behavioral Healthcare Advisor will serve as a primary resource for clinicians, hospitals, treatment providers, interventionists, educational consultants, families, and other referral partners across the region. From the initial inquiry through admission and ongoing continuity of care, this individual will work closely with referral sources and Altior’s admissions and clinical teams to ensure each case is handled with responsiveness, professionalism, and sound clinical judgment.
In addition to supporting treatment placement, this role will develop regional referral relationships, represent Altior Healthcare at professional events, provide consultation on complex cases, and help identify opportunities to strengthen the referral and admission experience. The ideal candidate brings an established understanding of the behavioral healthcare landscape, a strong professional presence, and the ability to build meaningful, long-term partnerships throughout an assigned territory.
This is not a commission-based or quota-driven sales position. Success in this role is measured through clinical integrity, responsiveness, relationship development, continuity of care, and the quality of the referral experience.
Candidates must currently reside within the Pacific Northwest and be comfortable traveling regularly throughout the assigned territory. Travel will include referral-partner meetings, facility tours, conferences, networking events, and other professional engagements. Occasional overnight travel may be required.
Key Responsibilities
Develop and maintain strong professional relationships with behavioral healthcare providers, clinicians, hospitals, treatment programs, interventionists, educational consultants, and other referral partners throughout the assigned territory
Support regional growth through thoughtful territory planning, referral development, and community engagement
Serve as a knowledgeable point of contact for individuals, families, and professionals seeking behavioral healthcare resources or treatment placement
Assess prospective referrals and provide ethical, clinically appropriate placement guidance based on each individual’s needs
Coordinate closely with admissions, outreach, operations, and clinical teams throughout the inquiry, pre-admission, and admission process
Maintain consistent communication with referral sources and ensure timely follow-up throughout the placement process
Provide consultation and support for complex cases, high-priority referrals, and established professional relationships
Assist representatives and referral partners with discharge planning and continuity-of-care resources
Represent Altior Healthcare at conferences, facility tours, networking events, professional meetings, and community engagements
Evaluate conference and event opportunities to ensure alignment with organizational and territory goals
Provide mentorship, coaching, and professional development support to outreach representatives as needed
Identify gaps within referral, communication, and admission processes and collaborate with internal teams to improve the overall experience
Accurately document outreach activity, referral communication, relationship development, and follow-up efforts within the organization’s CRM
Remain informed about Altior Healthcare’s programs, levels of care, admissions criteria, and available clinical services
Maintain the highest standards of professionalism, confidentiality, ethical judgment, and clinical integrity
Required Qualifications
Bachelor’s degree or equivalent professional experience within behavioral healthcare
Minimum of five years of experience in behavioral healthcare admissions, treatment placement, outreach, business development, care coordination, or a related area
Previous experience managing a regional territory or developing professional referral relationships
Strong understanding of the behavioral healthcare treatment continuum and placement process
Demonstrated ability to evaluate complex situations and provide ethical, clinically appropriate guidance
Excellent communication, relationship-building, and presentation skills
Strong professional presence and ability to represent the organization within clinical and professional settings
Collaborative leadership style with experience supporting, mentoring, or coaching others
Strong organizational skills and ability to manage multiple referrals, relationships, and follow-up responsibilities
Experience using CRM systems; Salesforce experience is strongly preferred
Ability to maintain discretion and confidentiality when handling sensitive clinical and personal information
Location and Travel Requirements
Candidates must currently reside within the Pacific Northwest and within reasonable proximity to the assigned territory
Frequent regional travel is required for referral meetings, professional events, facility tours, conferences, and relationship-development activities
Occasional overnight and out-of-area travel may be required
Candidates must have reliable transportation and the ability to travel i
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