Banquets & Events Coordinator

If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally. Discovery Land Company creates one-of-kind environments that provide individuals and families with freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. Through these environments, Clubs foster relationships, share unforgettable and life-changing experiences, embrace well-being, and inspire pure expressions of love, joy, compassion, and gratitude in all forms. At Gozzer Ranch we believe that meeting the mission stated above is a promise we get to deliver every day. Gozzer Ranch Employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to create a viable and fun world for future generations. We do this by operating from our company’s unwavering values, learning, growing, and adjusting as we go. The Banquets and Events Coordinator serves as a key leader and hospitality ambassador within the Food & Beverage Department, combining event planning and member communication with hands-on service leadership. This position coordinates and executes club events, banquets, catering functions, private in- home dining experiences, and off-site events, while supporting restaurant outlet operations as business demands require. Working closely with the Director of Banquets & Catering, members, guests, culinary teams, service teams, and Food & Beverage leadership, this role ensures events are properly planned, staffed, communicated, and executed. The position serves as a visible host and floor leader, delivering personalized hospitality and maintaining Gozzer Ranch and Discovery Land Company standards while acting as an ambassador for our company’s values: PEOPLE ARE OUR PRIORITY WE RESPECT PEOPLE, PLACES, AND CULTURES WE DO THE RIGHT THING WE BELIEVE IN HAVING FUN Your key areas of responsibility are outlined below: Key Area #1: LEADERSHIP Directly oversee event staff performance, providing clear direction, hands-on leadership, and support to help each team member succeed. Conduct pre- and post-shift meetings to review event flow, key details, staff assignments, service expectations, and opportunities for improvement. Support labor planning and staffing recommendations for events and assigned operational areas. Identify and communicate employee scheduling needs in a timely manner to ensure adequate coverage across assigned operational areas. Encourage a motivated team with a strong sense of urgency, coaching employees constructively to bring out their best each day. Lead by example with a willingness to jump in and assist wherever needed, demonstrating that no task is too small, and every contribution supports the team’s success. Provide fair and equal opportunities for all employees. Clearly and consistently communicate relevant property information, operational updates, and expectations to the team. Regularly recognize employee contributions and achievements to support morale and retention. Proactively resolve service and operational concerns, involving leadership when additional support is needed. Understand and follow all property safety and security procedures to maintain a safe environment for employees, members, and guests. In the event of an accident or emergency, contact the Gozzer Security Team immediately and seek medical assistance as needed. Key Area #2: MEMBER EXPERIENCE AND RELATIONSHIP DEVELOPMENT Serve as a point of contact for members and guests regarding assigned events, dining experiences, and special occasions. Build meaningful relationships through consistent interaction, personalized service, and member and guest touchpoints during events and daily operations. Anticipate member preferences and needs, respond promptly to requests and concerns, and proactively identify opportunities to enhance their experience. Maintain a visible presence as a hospitality ambassador during club events, banquets, catered functions, and outlet operations. Support service recovery, communicate feedback to leadership, and partner with the team to create memorable experiences that exceed members and guest expectations. Promote club programming, special events, dining experiences, and Food & Beverage offerings throughout the season. Key Area #3 EVENT PLANNING AND COORDINATION Coordinate with the Director of Catering on planning and logistics for club events, weddings, golf tournaments, private dinners, catering functions, and special club programming. Work directly with members to understand event objectives, preferences, menu selections, timelines, and special requests. Partner with the Director of Banquets & Catering and Culinary Team to ensure Banquet Event Orders (BEOs), menus, and event details are finalized, accurate, and communicated to all departments within established timelines. Collaborate with culinary, beverage, service, and operations teams to create customized experiences and coordinate staffing and service needs with leadership in a timely manner. Conduct site visits, planning meetings, and event walkthroughs as necessary; coordinate preparation of event spaces, private homes, and dining venues to established standards. Manage assigned event logistics before, during, and after execution, including private in-home dining and off-site catering experiences. Assist in identifying opportunities to increase member participation and event revenue through exceptional planning and execution Key Area #4: EVENT EXECUTION AND FOOD AND BEVERAGE OPERATIONS Serve as the primary leader for assigned events, leading banquet and catering service teams and working alongside staff during setup, service, and breakdown. Assist in Food & Beverage outlets with themed dinners and club events held during regular evening service, including setup, service, and breakdown, as coordinated with the restaurant manager