Banquet Captain

Why us? Banquet Captain Evening & Weekend Availability Required as Needed Some hotels offer jobs. We offer a stage.   Nestled in the heart of Old Town Fort Collins, The Elizabeth Hotel and Emporium is a one-of-a-kind destination where music, art, and Colorado spirit converge. From the live performances at the Magic Rat and rooftop cocktails at the Sunset Lounge, to locally inspired fare at The Emporium, every corner of this hotel hums with energy and personality. Working here means you’re not just clocking in; you’re helping write the story of a place people genuinely love.  A Culture Built Around You   We celebrate what makes each person unique. At The Elizabeth, individuality isn’t just welcomed; it’s essential to who we are. Our team is the heartbeat of this hotel, and we’re committed to creating a workplace where you feel seen, supported, and inspired to grow. As part of Sage Hospitality Group, we bring the resources and backing of an industry leader while maintaining the warmth and creativity of an independent, community-rooted property.  What We Offer   Real growth, real pathways; mentorship, cross-functional learning, and internal advancement opportunities across The Elizabeth and the broader Sage portfolio  Flexible scheduling designed to support a healthy work-life balance  An inclusive culture that leads with integrity, curiosity, and care  Wellness resources, tuition reimbursement, and meaningful benefits  Team perks including hotel and travel discounts, team meals, and employee recognition programs  A chance to give back; Sage is deeply committed to community impact, and we bring that spirit to everything we do in Fort Collins  More Than a Job. A Community.   Hospitality runs 24/7, and we rely on team members who bring energy, flexibility, and commitment to every shift. In return, we invest in you. Whether you’re just starting out or looking to take your hospitality career to the next level, The Elizabeth is a place where your contributions matter, your voice is heard, and your work leaves a lasting impression on every guest who walks through our doors.  We lead with integrity, celebrate our community, and take pride in crafting extraordinary guest experiences; all while having a genuinely great time doing it. Because while our hotel hits all the right notes, it’s our people who make the music.  Job Overview Set-up, maintain and break down buffet for breakfast, lunch and/or dinner in a safe, accident-free manner. Assist the guests as needed to ensure that all foods are properly served. Responsibilities ESSENTIAL RESPONSIBILITIES Read BEO and know how to complete a set-up. Set tables in assigned area correctly and uniformly. Keep station neat and clean while servicing guest per established policies and procedures. Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays. Set tables in assigned area correctly and uniformly. Keep station neat and clean while servicing guest per established policies and procedures. Use proper in-room clearing and tray jacks. Break down buffets or other special food service tables and equipment. Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment. Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage. Keep kitchen area & all storage areas clean according to policies set forth by management. Clearly and timely communicate needs and concerns to Banquet Captain and/or Manager/Director  Hours: Flexible; scheduled days and times may vary based on need. Complete all set-up and closing duties. Set-up table according to procedures, with tablecloth, skirting, food and utensils. Maintain buffet table throughout the day, have all food items and utensils out on time and inform manager or hostess of any additional items needed on the table. Assist guests; help serve as needed and respond to questions using suggestive selling techniques. Clean off buffet table including putting all utensils, food and other items back in the appropriate place in the kitchen. Polish up mirrored bus pans and coffee urn on a daily basis and put back in dry storage. Perform side work duties as needed. MOD (Manager on Duty) RESPONSIBILITIES Monitor servers, runners, and other restaurant associates and ensure adherence to all service standards and SOPs, including inspecting staff for correct, clean, complete uniform, clean polished shoes, name tag and general appearance standards. Supervise service of guests, being watchful of signals from guests in need of service. Assist manager to establish and monitor side-work duty completion. Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. Qualifications Education/Formal Training High school education or equivalent. Experience One to two years in a related position with this company or other organization(s). Knowledge/Skills Must have basic knowledge of customer service principles, food service function, and restaurant and kitchen operations. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc using both hands at 20 -40 lbs. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and be