AVP, Scrum Master – EIS Initiatives (L11)

Job Description: Role Title : AVP, Scrum Master – EIS Initiatives (L11) Company Overview: Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com. Organizational Overview: Synchrony's Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you'll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards. The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day-to-day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year. Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you're passionate about engineering and innovation, Synchrony's Engineering Team is the place to be! Role Summary/Purpose: The En terprise Integrated Services   AVP, Scrum Master will   be responsible for   defining,   planning   and leading the delivery   of   E nterprise Integrated Services (EIS)   initiatives supporting the   Enterprise Integrated Services (EIS)   ART.    The Scrum Master will  be responsible for  leading one or more Agile Teams executing development for Engineering Strategy. Collaboration with Agile team members including the product owner, engineering teams, business stakeholders & ART leadership with the goal of leading innovative solutions to production as per the EIS ART Engineering prioritized   initiatives .   Additionally, the individual will   a ssist   in supporting financial monitoring with key stakeholders and identifying / pursuing improvements. Key Responsibilities: Act as Servant / Leader to multiple agile teams of various levels of Agile maturity .    Situationally,   coach,   mentor   and manage teams and team members as   appropriate . Drive relentless   improvement across the ART   and individually.   Jira ,   Jira Align   and Confluence   upkeep and hygiene for all initiatives .    Provide   ART Sync and   additional   status and health reporting   for ART Leadership.   Use exceptional communication and facilitation skills to   develop reports   to   clearly articulate   project   challenges,   progress   and   health   to   multiple   key   stakeholders    Organize and lead   two or more S caled   A gile   team s   including at a minimum   leading   program ceremonies   consistently   to ensure development stories, acceptance criteria, assumptions,   QE ,   release   and all related documentation are   timely   and complete   to   support   all   development, testing, and user acceptance activities.    Develop project/program plans to realize the requirements, while leading, managing, tracking, and communicating the execution of the plans and ensure that projects are completed on time and within budget.    Perform other duties and/or special projects as assigned   Qualifications/Requirements: Bachelor's Degree and   6 +   years of IT experience or equivalent leadership program experience or in lieu of degree   8   years of IT experience, experience in developing and implementing information systems and project management experience   2+ years of   Scaled Agile experience   in a financial   services company   Hands on, self-motivated professional   experience   with the ability to effectively prioritize multiple initiatives   Ability to understand   and communicate   technical   engineering requirements of projects and effectively manage resources, vendors, development, testing , and release   efforts .   Creativity, enthusiasm ,   flexibility   and energy with a strong   business-oriented ,   customer "can do" attitude   to deliver   value   to the Team, En terprise Integrated Service   and Enterprise   in support of our   partners and consumers.     Demonstrated QE and Engineering knowledge and experience   Desired Characteristics : Knowledge and Experience in   Middleware.   SAFe   Scrum Master certification    Strong business acumen and superior decision-making skills   Track record   as a cross-functional team player with the ability to work seamlessly across a matrix organization   Desire to work in an open,   collaborative   and fast-paced environment   Experience managing projects in large financial services companies   Experience managing multiple scrum   / kanban   teams in parallel   Experience managing offshore resources, organizing and   motivate   large cross-functional teams.   Eligibility Criteria: Bachelor's Degree and   6 +   years of IT experience or equivalent leadership program experience or in lieu of degree   8   years of IT experience, experience in developing and implementing information systems and project