Audit Project Manager - Payment Services
U.S. Bank National Association · Charlotte, NC
📍 Charlotte, NCvia workdayFirst listed here 2026-10-31
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description The Payment Services division at U.S. Bank delivers innovative payment solutions, including credit, debit, and prepaid card issuance for consumers, businesses, and institutions. It also provides merchant authorization and settlement services. Payment Services is a dynamic and highly regulated environment requiring strong audit oversight.
The Corporate Audit Services (CAS) Audit Project Manager (APM) is primarily responsible for supervising staff in the completion of audit engagements with minimal supervision from their managers. The APM role is an individual contributor who will lead audit staff resources on a project-by-project basis. The APM is expected to monitor progress of audit engagements against plan and schedule, assess work performed by the audit engagement team, and provide coaching and on-the-job training for team members to ensure engagements are completed in conformance with internal audit policies and procedures.
Primary Responsibilities
1 . Supervising audit staff in the completion of audit engagements, ensuring the highest quality work delivered timely. Supervision includes:
Assessing work performed by staff by providing coaching notes that are relevant to the scope, accuracy and completeness of work performed.
Performing sufficient reviews to ensure work contains relevant facts to support audit scope and conclusions and adhere to internal audit policies and procedures.
Reviewing issues to ensure potential exposures and significance are included, root causes are identified, and operationally effective and cost-effective actions to address those causes are developed into appropriate recommendations.
2. Completing or assisting managers in planning audit engagements.
Includes identifying and analyzing business processes, key risks and critical controls; interviewing auditees; determining audit scope; evaluating control design adequacy; and developing audit programs which provide sufficient guidance for testing control performance effectiveness and making evaluations which effectively achieve audit objectives.
3. Assisting the managers in reporting and wrap-up phases of audits.
Includes appropriate disposition of issues and drafting audit reports which include issues.
4. Monitoring progress of audit engagements against plan and schedule.
Includes making necessary adjustments and promptly completing work paper reviews on a timely basis to ensure all issues are identified and dispositioned prior to report draft issuance.
5. Providing on-the-job training for staff.
Includes business knowledge of products, services, and delivery systems; company policies and procedures; applicable laws and regulations; and formal/informal control frameworks.
6. Collaborating across the three lines of defense regarding business processes, risks, and controls.
Coordinating audit activities by integrating other internal audit subject matter teams (Information Technology, Anti-Money Laundering, Compliance, Risk Management, Treasury, etc.) to ensure appropriate and efficient coverage of the business products, services and processes.
Managing the team’s workload to assist other audit teams when resources are needed for areas of higher risk.
7. Performing other duties as requested by management.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Seven to ten years of applicable experience
Preferred Skills/Experience
Relevant large financial service industry knowledge, including payments processes, products/services (e.g., credit cards, merchant processing), systems and associated risks/controls.
Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
Considerable understanding of the business line's operations, products/services, systems, and associated risks/controls
Considerable knowledge of Risk/Compliance/Audit competencies
Strong process facilitation, project management, and analytical skills
Must possess business acumen and credibility to help business line(s) proactively identify and address changing workforce needs
Excellent presentation, interpersonal, written and verbal communication skills
Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations
Proficiency with Data Analytic tools such as AQL, Tableau, SAS or other tools
Applicable professional certifications preferred
*This role requires working from a U.S. Bank location three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants .
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holid
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