Associate Director Consulting, Public Safety and Justice
Gartner · Chicago, IL
📍 Chicago, ILvia workdayFirst listed here 2026-11-06
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About the role:
Gartner’s Consulting business is an extension of Gartner’s industry-leading Business and Technology Insights. From CIOs, to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission-critical priorities.
Leveraging the breadth of Gartner’s resources, Consulting is growing rapidly, with unlimited potential to continue expanding our client base.
Technology Strategy Consulting. We help the C-suite make the right decisions based on how technology can transform their businesses. In today’s world, a consulting firm that is “born digital”, (with the ability to directly leverage the full power of Gartner’s research and insights) has relevance to the most important strategic decisions any business will make.
We deliver value to clients in areas such as IT Strategy Consulting, Benchmarking, Analytics and Optimization. Typically, this helps Gartner’s clients to execute on their strategic priorities, across all sectors, including:
Digital Acceleration and Transformation
Enterprise Enablement
Big Data and Analytics
Applications Rationalization
Cloud Strategy
Sourcing and Ecosystem Optimization
Contract and Cost Optimization
Security and Risk Management
What you’ll do:
Our Consulting Associate Directors are responsible for high-level project delivery and oversight along with client relationship management. You will manage teams and advise clients at the highest strategic level on both big-picture and tactical matters, focusing on how technology enables a wide range of business outcomes.
What you’ll need:
Experience within a well-regarded management consultancy in a project delivery and sales capacity focused on the Public Safety and Justice industry
Prior experience in a problem-solving capacity such as a solution/technical architect or analyst preferred
Experience working with multiple IT solutions
Broad understanding of the Public Safety and Justice lifecycle and advancing operational processes with industry stakeholders – e.g., first responder, judicial, courts, corrections organizations
Direct experience working with public safety and justice clients and systems e.g. CAD, RMS, Early Intervention Systems (EIS), Integrated Justice Systems (IJIS), 911 environments, emergency management systems
Thorough understanding of the trends driving Public Safety and Justice IT, enabling operational advancement
Experience within key programmatic areas influencing the Public Safety and Justice market such as police accountability and building community trust, criminal justice reform, efforts to reduce recidivism and service equity
Experience engaging in Public Safety and Justice communities, associations and presenting at industry conferences preferred
Experience with the IT programmatic lifecycle – e.g., assessment, strategic planning, sourcing, implementation
A consistent track record of leading people and building high-performing teams that leverage technology to drive the mission-critical priorities of commercial or government entities
An ability to inspire and motivate professionals from both technical and non-technical backgrounds towards a common goal
An unwavering commitment to the success of your team, and willingness to provide constructive/ corrective action when needed
Demonstrated intellectual curiosity and the creative development of solutions and strategies to solve client problems. Must adapt Gartner frameworks and methodologies to strike at the heart of a client’s most pressing business challenges
An ability to be hands-on and to manage multiple client priorities simultaneously
MBA or other advanced degree preferred
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI an
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