Assistant Property Manager, Multifamily

Job Title Assistant Property Manager, Multifamily Flats at Riverview (www.flatsriverview.com) Job Description Summary The Multifamily Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service, at all times. Multifamily Assistant Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property. 164 multifamily units located in Duluth, GA. Required Schedule onsite includes regular/weekly SAT shift 10am-4pm. Weekday shifts 9am-6pm / 8:30am-5:30pm. $25.00 starting hourly wage, eligible for benefits and additional earnings. Job Description ESSENTIAL JOB DUTIES:     Ensuring the smooth running of our community in a fast-paced environment .     Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.    Assist the Property   Manager with   providing   superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability .     Complete lease/renewal paperwork to ensure completion   of   company standards.    Track and evaluate advertising, and all client traffic.    Assist   the team by   maintaining   and modeling the Cushman & Wakefield mission to be the best national management company.    Assist the Property Manager with the day-to-day operations of   entire   on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.    Maintain effective on-site staff through interviewing, hiring, and coaching   team   as necessary.    Maintain residents' files   in accordance with   company standards.    Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.    Manage and   maintain   all aspects of   overall   community budget and finances.    Work with leasing staff to ensure that leasing/marketing goals are   being met .    COMPETENCIES:      Effective communication and customer service skills.    Computer   literate , including Microsoft Office Suite and internet navigation skills.    General office, bookkeeping and sales skills and excellent oral and written communication skills    Determine   leasing opportunities   of   staff and work on goal   setting   – improving the performance of each staff member.    Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.    Work with leasing staff to ensure that leasing/marketing goals are   being met .    Be able to manage a team.    Perform any other related duties as   required   or assigned.    IMPORTANT EDUCATION      Bachelor’s Degree preferred     High School Diploma, GED, Technical or Vocational school   required      IMPORTANT EXPERIENCE      2+ years of on-site Multifamily Property Management experience required, to include the following duties: Leasing, Renewals, Resident Service / Support, Rent Collection and Delinquency.    Strong preference for experience utilizing Property Management software / systems: Yardi, RealPage, AIRM pricing, RentCafe, Knock, HappyCo, Microsoft Excel, and Outlook. Strong preference for bilingual written and verbal fluency, Spanish / English communication skillset. Required Schedule onsite includes regular/weekly SAT shift 10am-4pm. Weekday shifts 9am-6pm / 8:30am-5:30pm.  WORK ENVIRONMENT     This job   operates   in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing   cabinets   and fax machines. Regularly required to travel outside between properties in varying weather conditions.    PHYSICAL DEMANDS     The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be   required   to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly   required   to remain in a stationary position (sit or stand) for 85% of the time;   regularly   operate   office machinery. The employee must be able to travel up to 15% of the time. Travel may vary in frequency and duration. The employee must   d emonstrate   the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds   f requently ,   and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.    OTHER DUTIES     This job description is not designed to cover or   contain   a comprehensive list of activities,   duties   or responsibilities that are   required of   the employee. Other duties,   responsibilities   and activities may change or be assigned at any time with or without notice.   COMPANY BENEFITS   1 20 H ours Paid Time Off annually; prorated upon hire   40 Hours Sick Time annually; prorated upon hire   2 Volunteer Days annually to give back to causes important to you and your community   12+ Company Holidays annually   Paid Parental Leave to support you and your family   Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and   early access   to pay, to support your health and wellbeing   Company Discounts Program offering savings with many major retailers and service providers   Personal & Professional Development Resources, including access to LinkedIn Learning, for