Assistant Director, Graduate Business Programs

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet . Miami Business School ( MBS ) is a comprehensive business school, offering undergraduate business, full-time MBA, Executive MBA, MS , PhD and non-degree executive education programs .  One of 12 colleges and schools at the University of Miami, the Business School is a major hub of international trade and commerce and acclaimed for the global orientation and diversity of its faculty, students, and curriculum .  The school delivers programs at its main campus in Coral Gables, Florida as well as at other locations across the state and abroad.   Miami Business School is currently seeking an Assistant Director , Graduate Program s, to oversee enrollment to a portfolio of graduate business programs . Under the guidance of the Associate Director of Admissions , the incumbent will be responsible for representin g the University of Miami Business School in all facets of recruiting, admissions and engagement .    The Assistant Director, Graduate Programs recruits qualified students for admission to the school in accordance with applicable internal and external policies and regulations. Moreover, the Assistant Director oversees the enrollment of target populations in programs offered by the institution.   CORE JOB FUNCTIONS   Explain educational programs, expected outcomes, student services, and financial considerations to current undergraduate students, parents, and prospective graduate students .    M ake prompt and effective contact with inquiries and redirect unqualified candidates.   Nurture interested applicants over their entire decision journey, carefully understanding their preferences and guiding them towards appropriate options in the school’s program portfolio.   Schedule and conduct interviews and pursue qualified candidates for enrollment .     F orecast projected new students on a periodic basis for senior managing staff.   Understand the program’s target audience and effectively articulate programs’ value proposition .   Conduct follow-up meetings with all applicants to ensure successful matriculation.    Review applications to graduate business programs and provide feedback within Slate CRM.   Develop, lead, and participate in recrui tment and enrollment events and activities.   Travel occasionally to graduate fairs, conferences and colleges to attract prospective applicants to graduate programs .   Maintains exceptional customer service to internal stakeholders and prospective candidates .      This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.   CORE QUALIFICATIONS   Education:   Bachelor's degree in a related field required   Master's degree preferred   A combination of relevant experience and education may be considered.   Certification and Licensing:   Not Applicable   Experience:   Minimum 3 years of relevant experience   Knowledge, Skills and Attitudes:   Ability to communicate effectively in both oral and written form .   Ability to handle difficult and stressful situations with professional composure.   Ability to maintain effective interpersonal relationships.   Ability to understand and follow instructions.   Ability to handle completing priorities and projects.    DEPARTMENT ADDENDUM   Department Specific Functions   Assist prospective students (via e-mail, phone, virtual information sessions, walk-ins, scheduled appointments and/or recruiting events) with inquiries and provide insights about our graduate business programs, which include: Full-Time MBA (including MBA dual-degree programs and an Accelerated MBA program), Professional and Executive MBA programs, and specialized master's programs based in Miami .     Establish best practices to recruit prospective students in order to deliver high-quality g raduate level programs.     Assist the Assistant Directors, and Associate Directors with processing applications and coordinating the file review procedure as well as assist with student application processes, including interviewing and file evaluation.     Work with Student Success team to ensure successful transition of deposited graduate applicants.   Verify application and enrollment statistics and monitor applicants’ data to ensure accuracy and consistency of information.   Interact and work with Program Directors and Advisors as well as the Career Advancement Team to ensure superior customer service to prospects, applicants, enrolled students and internal stakeholders.   Lead, support, and attend admissions events for increased brand awareness and in support of delivering a best-in-class full student lifecycle . Provide assistance to the Graduate Admissions Team in the management of the prospect and applicant database. This includes updating prospect and applicant data in the database and use of the database to effectively provide service to graduate business applicants.    Assist with the planning and execution of recruiting, marketing and other related events.    Provide administrative assistance with travel requests, accounts payable, supplier relationships, and other responsibilities associated with office management.    Perform o ther duties as assigned and required .   Department Specific Qualifications   Education:   Bachelor's degree in a related field required   Master's degree preferred   A combination of relevant experience and education may be considered.   Certification and Licensing:   N/A   Experience:   Minimum 3 years of relevant experience   Knowledge, Skills and Attitudes:   Demonstrated ability to work independently, analyze and make s