Applied Data Scientist - Operations Decision Intelligence

Apple Services Engineering (ASE) powers the AI and LLM features behind experiences that hundreds of millions of users love every day. As these systems increasingly rely on human-in-the-loop evaluation, the quality of our products is directly constrained by the speed of our evaluation processes. We believe that to build exceptional AI, you need exceptional evaluation operation tools. Apple Services Engineering (ASE) powers the AI and LLM features behind experiences that hundreds of millions of users love every day. As these systems increasingly rely on human-in-the-loop evaluation, the quality of our models is directly constrained by how fast, accurately, and systematically our operations can scale. We believe that to build exceptional AI, you need exceptional operational intelligence. In this role, you will own development of the data systems, predictive models, and self-service automation tools that optimize workforce capacity, forecast volatile demand, and transform evaluation operations into an agile, AI-driven platform.