Application Engineering Manager

About GF  GlobalFoundries (GF) is a leading manufacturer of essential semiconductors, enabling AI at scale from the cloud to the physical world. Through deep partnerships with customers, GF delivers differentiated, power efficient and high-performance solutions for high growth markets. With global manufacturing operations across the U.S., Europe and Asia, GF is a trusted and holistic technology partner for customers around the world. GF’s talented, global team remains focused every day on security, longevity, and sustainability. For more information, visit  www.gf.com .  Essential Responsibilities Customer Success & Technical Leadership ·       Lead a global team of Application Engineers supporting customer onboarding, solution enablement, software integration, design implementation, technical issue resolution, deployment, and production ramp. ·       Serve as the primary escalation point for complex technical issues and strategic customer engagements. ·       Build trusted relationships with customer engineering, architecture, product, and executive stakeholders. ·       Drive successful customer adoption of MIPS technologies and ensure achievement of customer objectives and milestones. ·       Lead technical reviews, workshops, enablement activities, and executive customer engagements. ·       Act as the Voice of the Customer by communicating requirements, technical challenges, and market feedback to Product Management and Engineering teams. Business Impact & Customer Success ·       Partner with Sales, Business Development, Product Management, and Customer Program Management to support strategic account growth and customer success objectives. ·       Ensure successful post-design-win execution by providing technical leadership, customer enablement, and engineering engagement necessary to accelerate customer adoption and production deployment. ·       Monitor customer health, adoption progress, technical readiness, and engagement effectiveness to identify risks and drive successful business outcomes. ·       Lead mitigation of customer issues, adoption barriers, and technical risks. ·       Contribute customer insights, market intelligence, and adoption trends to support business planning and product strategy. Operational Excellence & Executive Reporting ·       Define, track, and continuously improve key performance indicators (KPIs) for the Application Engineering organization. ·       Own executive dashboards and scorecards covering customer health, support effectiveness, adoption progress, resource utilization, escalation trends, and organizational performance. ·       Present regular business reviews to executive leadership, providing visibility into customer status, operational performance, business risks, staffing needs, and strategic opportunities. ·       Lead resource planning, workforce forecasting, and capacity management to ensure effective support coverage across customers and strategic initiatives. ·       Establish operating rhythms, objectives, and performance metrics that align Application Engineering execution with business priorities. ·       Drive data-driven decision making through analysis of operational metrics, customer engagement trends, and organizational performance indicators. ·       Identify and implement process improvements that enhance efficiency, scalability, and customer satisfaction. Team Leadership ·       Recruit, develop, mentor, and retain a high-performing global Application Engineering team. ·       Establish clear performance expectations, career development plans, and growth opportunities. ·       Foster a culture of accountability, technical excellence, collaboration, and customer focus. ·       Lead workforce planning, succession planning, organizational development, and talent management activities. ·       Promote knowledge sharing and best practices that improve team effectiveness and customer outcomes. Cross-Functional Collaboration ·       Partner closely with Engineering, Product Management, Program Management, Business Operations, and commercial teams to ensure customer and business success. ·       Align customer requirements with product capabilities, roadmap priorities, and business objectives. ·       Support product launches, customer enablement initiatives, and technical readiness activities across the organization. Required Qualifications ·       Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field. ·       10+ years of experience in semiconductor, embedded systems, AI, software, or related engineering disciplines. ·       5+ years of leadership experience managing technical or customer-facing engineering teams. ·       Proven experience leading strategic customer engagements and driving successful technical outcomes. ·       Strong technical background in semiconductor IP, SoCs, embedded processing, AI acceleration, software platforms, or related technologies. ·       Demonstrated experience establishing KPIs, developing operational dashboards, and presenting executive-level business reviews. ·       Experience with resource planning, capacity management, forecasting, and organizational performance management. ·       Strong analytical and problem-solving skills with the ability to translate technical and operational data into actionable business insights. ·       Excellent communication, presentation, and stakeholder management skills. ·       Ability to influence across engineering, product, commercial, and executive organizations. ·       Ability to travel as required. Preferred Qualifications ·       Experience supporting AI, edge computing, robotics, automotive, industrial, or intelligent embedded systems applications. ·       Familiarity with RISC-V architectures, AI accelerators, CPUs, NPUs, DSPs, or related technologies. ·       Experience with software development environments, compilers, SDKs, AI