Application Administrator- Endpoint

POSITION SUMMARY: The Application Administrator is responsible for configuring and supporting applications and partnering with business application users. The Application Administrator is a point of contact and subject matter expert in all functional and operational aspects of at least one business software application, partners with the business to provide IT support for organizational initiatives or activities, and leads special projects. The Application Administrator also is responsible for mentoring and assisting less experienced Application Administrators or Specialists to resolve complex problems. PRINCIPAL RESPONSIBILITIES: Configures and supports complex software application issues experienced by end users promptly and professionally. Serves as the primary point of contact between IT and assigned functional business areas for routine application configuration improvement projects. Partners to diagnose and resolve complex software application issues escalated by other members of the software application team. Ensures that accurate and effective solutions are provided to end users and that end user support needs are met with a consistently high quality of service. Engages appropriate IT and business resources to resolve technical issues and support business processes while updating users on progress toward resolution. Acts as a coach and mentor for newer or less experienced team members. Performs IT-related activities for projects to support the company priorities. Identifies and recommends system modifications to reduce user issues. Fully documents each issue and resolution using the incident tracking system. Apprises team, peers, and management of any new support issues in a clear and timely manner. Documents processes and procedures for training IT team and end users. Performs other job-related duties as assigned or apparent. QUALIFICATIONS: 2 years of business systems analytical experience, including the ability to flow chart processes. 2 years of experience with Structured Query Language (SQL). Experience working with an off-shore development and QA team. Experience writing reports, business correspondence and procedures manuals. MINIMUM REQUIREMENTS: Minimum 2 years of experience with administrating and supporting end user applications (eg. Oracle ERP, Order to Cash, Fleet Management, Finance, Human Resources). This is a remote position. Please note, this position is not sponsorship eligible.  Pay range: $75,100-103,300 DOE. Rewarding Compensation and Benefits Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts.  • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO) • Benefits https://jobs.republicservices.com/us/en/about-us/benefits • Washington PTO: https://www.republicservices.com/sites/default/files/legacy_documents/Washington-PTO-Table.pdf The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: Safe : We protect the livelihoods of our colleagues and communities. Committed to Serve : We go above and beyond to exceed our customers’ expecta