Animal Services Assistant

JOB LOCATION 15750 E 32nd Ave Aurora, Colorado 80011-1518 Cit y  of Aurora ,  Colorado It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:   Integrity ,   Respect, Professionalism , and   Customer Service , and we welcome all who share these values to apply. Why Work for Aurora? Make a difference in the lives of real people every day Diverse community Competitive total compensation package Well-Funded General Employees Retirement Plan Light rail station minutes away On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement Access to innovation workspaces PRIMARY DUTIES & RESPONSIBILITIES Salary to be commensurate with experience The hiring range for this position is $19.08 - $23.85/hour The deadline to submit applications is October 1, 2026. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.   OVERVIEW OF POSITION / DEPARTMENT  The City of Aurora is seeking a skilled Animal Services Assistant to provide humane care and treatment for sheltered animals. This position will be cleaning and maintaining kennel facilities while helping patrons.  PRIMARY DUTIES & RESPONSIBILITIES    Provides humane care, treatment and safe handling of animals in the shelter including feeding, cleaning, grooming and enrichment   Degrease all interior and exterior kennel walls   Sweep and mop all floors daily   Empty all trash cans each day   Wash and sanitize all food containers, water buckets and litter boxes   Deep clean and sanitize every kennel once it is empty including bedding   Wash, dry, fold and put away all laundry daily   Dust and cleans all pipes and vents in kennel area   Intake animals left in the night drop kennels and sanitizes kennel once empty   Intakes animals brought in by the public to include photographing, vaccinating, weighing, data entry and kenneling   Performs an initial physical exam to look for injuries or illness and reports to veterinary services, if found   Traces microchips and tags for owner contact information on stray animalsAssists with kenneling and movement of animals and updates animal records to reflect movement or change in status   Educate prospective adopters in adoption of suitable pet: reviews and completes adoption paperwork and conducts dog-dog meet and greets   Processes animals for release to their owners including verifying ownership, that the animal is cleared to be released to owner and providing owner with all medical paperwork   Contacting an Animal Protection Officer if a summons has been initiated for the owner of the animal    Perform kennel inventory to ensure all animals are accounted for daily   Responds to heavy phone call volume and calls back citizens who left messages and documents each phone call in a log   Responds to citizen emails   Provides citizens information on services offered by Aurora Animal Services   Processes all paperwork and data entry for Community Cat Caretakers, Fancier’s Permit applicants, private trappers, guard dog permits       Performs euthanasia and related tasks    Ability to safely use all shelter equipment efficiently   Transports animals and cleans and maintains the transport vehicle   Ability to administer microchips and all vaccinations to animals available for adoption   Medicate sick and injured animals as needed   Spot clean kennels throughout the day   Provide differing enrichment items to the dogs and cats each day and cleans up after or walks dogs   Assists in janitorial and light maintenance duties   Maintains grounds including picking up trash   Organize donated items and place in the appropriate area for each use   Operate and close out the cash drawer daily   Bathe dogs as needed   Performs other related duties as assigned   MINIMUM QUALIFICATIONS & WORKING CONDITIONS MINIMUM QUALIFICATIONS    An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.   Education:     High School Diploma or GED   Experience:     One year of animal related experience or customer service experience   Preferred Qualifications:    One year of experience working in an animal shelter   Euthanasia Certification within one year   Knowledge:   General knowledge of companion animal welfare, breeds and species   Skills:     Animal handling skills   Providing friendly customer service   Excellent interpersonal communication skills   Strong attention to detail   Abilities:     Establish and maintain effective working relationships with employees and citizens   Handle sensitive situations with tact and diplomacy   Ability to complete work without close supervision   Provide humane care and treatment for a variety of animals   Perform euthanasia   Creatively solve problems, negotiate and handle stressful situations in a positive manner   Operate a city vehicle   Licenses and Certifications Required:     Valid Colorado Driver’s License   WORKING CONDITIONS    Essential Personnel:    When a local announcement of emergency or disaster is declared by the City, all City of Aurora employees may be required to work as essential personnel.   Physical Demands:   Medium work that involves moving no more than 50 p