AGGP2027 - Graduate LATAM Business Operations Management

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at [email protected] Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination   (English) Aviso: Transparencia en el Pago No Discriminación  (Spanish) Job Description: Start date - June 2027 Are you a university graduate with the aspiration, enthusiasm, and talent to help us pioneer sustainable aerospace for a safe and united world? Every year, Airbus seeks bright minds from around the globe to fill critical roles that will shape our future. When you begin your career with us, we don't just offer a job; we accelerate your growth through the Airbus Global Graduate development journey. This isn't a one-size-fits-all program; it's a personalized, two-year experience designed to cultivate your professional skills, enhance your business acumen, and hone your technical abilities. We place a strong emphasis on developing your leadership potential from day one. You'll gain a unique perspective on the world of Airbus while contributing directly in a specific, impactful position. During the two years, we will take you on a soft-skill development journey, covering such areas as inclusive leadership, our Values, resilience, communication and emotional intelligence, with various in-person and virtual workshops. Beyond your daily responsibilities and this comprehensive schedule of training, you'll join your global graduate community annually for an in-person dedicated development week. This is your chance to connect with your peers, learn directly from our seasoned leaders, and gain insights from the best in the industry. Throughout the programme, you will be developed into an established and valuable team member from day 1. You'll sharpen your skills in an area strategically important to Airbus, gaining a deep understanding of our business – its opportunities, challenges, and needs.  Most importantly, you'll have learned more about yourself and what makes you truly great. You will have demonstrated your capability and readiness to take on future leadership challenges within Airbus. Above all, you'll have the unparalleled opportunity to do your best work in an industry that is literally reshaping how we live in our world. If you're ready to embark on this transformative journey and unlock your full potential, apply below. What you will be doing You will be responsible for managing the business operations of the Customer Services organization in Latin America. As such, you will be the main focal point and accountable for all internal operational activities to ensure the business needs in the multiple domains of Customer Services.  You will be on a development journey to guide your growth into the role of Graduate Business Operations Manager and can expect to be involved in the following:   Drive the execution of business needs through the following domains: Stakeholder Coordination & Influence:  Liaising with relevant stakeholders on the daily operations of the Customer Services Organization in the Latin America region and/or ensuring deliverables deadlines. Support the manager in daily business including, confidential, and strategic topics. Study, filter, and prioritize working files, providing recommendations and following up on local implementation of decisions Enhance performance KPIs through the optimization and digitalization in the different domains (training, materials, customer support, FHS, fleet performance etc).  Harmonize ways of working in between the different training centers in the region. Intervenes on the MIA Satair Warehouse operations and provide new alternatives of optimization of space Contribute to the Fleet performance in the Latin American region Your development journey will include a minimum of one rotational placement to support your growth into position. At the end of the two year development programme, you will have developed into the position of Business Operations Management ! What we are looking for To be a successful applicant, you will need to demonstrate you have: A degree level or equivalent within Business, Aeronautical or Mechanical Engineering. Recently graduated or first professional experience in the field of an airline, or product support, or training, or customer engineering field, or technical field of sales and marketing Strong verbal and written communication in our business language (English) Verbal and written communication in Spanish is required Verbal and written communication in Portuguese is desirable A desire to work in a collaborative team environment, focused on driving future innovation The ability to be self aware and a wish to be in the driving seat of your development. Ability to work in the US without current or future need of visa sponsorship. Please note, we love your interest in working for Airbus but we do ask that you make only one application to the Airbus Global Graduate Programme. Take the time to decide which of our exciting opportunities is right for you and then submit an application that best represents you, your skills and experience in connection with the role you have selected. Physical Requirements Onsite or remote:  80% Onsite Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.  Hearing: able to hear and participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.  Speaking:  able to speak in conversations and meetings, deliver information and participate in communications.  Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identifica