Administrative Specialist I Property Tax

Agency Dept of Revenue Division Local Government Job Classification Title Administrative Specialist I (S) Position Number 60081445 Grade NC08 About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. Description of Work ***PLEASE NOTE: THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING*** The North Carolina Department of Revenue is recruiting for an Administrative Specialist I Property Tax in our Local Government Division. The primary responsibilities of this position include, but are not limited to: • Handle daily activities that are administrative in nature. This can include answering calls, scanning and copying files for staff as needed, ordering supplies, reserving rooms for conferences, filing and logging documents submitted to our division, mailing documents, and other administrative duties • Timely and accurately log, respond, and file all property tax commission appeals • Audit filings of Notices of Appeal and Applications for Hearing to the Property Tax Commission (PTC) to ensure that the Notices are properly completed and verify that the required documents are included • Contact taxpayers or their attorneys (or in some cases the counties) if documents are not properly before the Commission • Answer and handle more technical calls concerning the PTC forms that must be completed to perfect an appeal to the PTC • Assist the HR Liaison as well as assist the timekeeper for the division, ensuring all time has been entered for all staff • Enter sales ratio studies for all 100 counties periodically as needed • Track legislative bills that have been introduced effecting property taxes Knowledge Skills and Abilities/Management Preferences Strong analytical skills Ability to make accurate and effective decisions with minimal supervision Excellent oral and written communication skills while delivering communications in a clear and concise manner Intermediate skill level with Microsoft Word and Outlook Recruitment Range: $39,244 - $50,000 Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants. COMPENSATION & BENEFITS:  The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Some highlights include: The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service  Twelve paid holidays per year  Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year  Twelve sick days/year which are cumulative indefinitely Paid Parental Leave  Personal Observance Leave and Community Service Leave   Longevity pays lump sum payout yearly based on length of service  401K, 457, and 403(b) plans Eligibility for the Public Service Loan Forgiveness Program The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.  This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state.   To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit. Applicants eligible for veteran's preference should attach a copy of form DD-214. If you have general questions about the application process, you may contact Human Resources at 919-814-1200 or [email protected] . Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 919-986-9688. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school diploma or General Educational Development