Administrative Associate II (AWO Secretary) - Warren Correctional Institution

Agency Adult Correction Division COO - OPS - Institutions Operations Job Classification Title Administrative Associate II (S) Position Number 60071353 Grade NC02 About Us The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! Description of Work Reporting directly to the Associate Warden of Custody Operation at a medium custody male correctional facility, this position is responsible for providing administrative assistance and office management services. This position’s responsibilities include, but are not limited to, the following: 1. Caring out the responsibility of correspondence and records management, filing, database maintenance, telephone responsibilities, as well as greeting and directing visitors and staff. 2. Processing documents and correspondence by transcribing dictation from rough drafts provided by the Associate Warden of Custody Operation and often using independent composition. 3. Functioning primarily as the public contact for the Associate Warden of Custody Operation by making and receiving telephone calls, directing visitors and staff, processing of incoming and outgoing mail for the Warden, making reservations, appointments, and arranging transportation needs. 4. Maintaining a calendar of periodic reports and handling a significant amount of sensitive and confidential information. 5. Working in the assigned office of the Associate Warden of Custody Operation and always maintaining a professional image. 6. Caring out the responsibility of answering high volume of calls from the general public, elected officials, offenders' families and staff; and also greeting and directing visitors and officials to the Associate Warden of Custody Operation’s Office. 7. Requiring thorough knowledge of prisons policies and operations to respond to inquiries. 8. Providing statistics, data or other information on very short notice at times and possessing the ability to maintain information in an easily retrievable manner. Knowledge Skills and Abilities/Management Preferences Candidates now meet the minimum qualifications of a position if they meet the Minimum Education and Experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required but applicants who possess the following skills are preferred: Documented knowledge of composing letters, memorandums, and/or reports. Documented knowledge using Microsoft Office software (Word, Outlook, Excel, etc.) Compensation and Benefits The State of North Carolina offers a comprehensive benefits package including: Health Insurance Options Retirement Plans NCFlex Supplemental Benefits Paid Vacation, Sick, and Community Service Leave Paid Parental Leave Visit the State Benefits website for additional information. Salary Range : $31,200 - $51,249 This posting will close at 11:59 p.m. the night BEFORE the end date listed above . This is a full-time position (40 hours per week) with established working hours of Monday-Friday, 8am-5pm and may require working beyond normal work schedule to meet business needs. About Warren Correctional Institution Warren Correctional Institution is a mixed custody facility that houses minimum, medium, and close custody offenders. The current capacity of Warren CI is 809 male offenders, with most offenders being housed in medium custody. Offenders at Warren Correctional Institution may work at the Correction Enterprises Janitorial Products Plant, gaining marketable job skills and self-confidence participating in the manufacturing of soap and cleaning products. Offenders at Warren Correctional Institution may also participate in vocational training and educational courses to earn their HiSet/GED. They may also participate in the At Both Ends of the Leash (ABEL) program, which provides an opportunity for offenders to train service animals for individuals with medical diagnoses or physical disabilities. Supplemental Application Information   Application Process NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include : Complete education history (including high school) Full work experience details Certificates and licenses, if applicable Education must be from appropriately accredited institutions. Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination. Applicants  may  be subject to a criminal background check and drug screen. If multiple applications are submitted, only the most recent application received before the closing date will be considered . Criminal Justice Certified Positions If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification . ALL applicants must: Meet Criminal Justice Standards requirements (12 NCAC 09G .0302) Pass a cri