Account Sales Operations

Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. What We Offer Salary: $92,000.00 - $126,500.00 Location: Hillsboro,OR You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.  At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .  Requires in-depth professional knowledge and experience in sales operations, forecasting, reporting, and business process management. Utilizes best practices and a strong understanding of internal and customer business requirements to improve forecasting accuracy, order management efficiency, and reporting processes. Responsible for solving complex business challenges by reconciling data across multiple systems, identifying process improvements, and applying analytical insights to support business decisions. Works independently with minimal supervision while collaborating across Sales, Finance, Operations, Supply Chain, and Customer Support organizations to resolve issues and customer escalations. Translates complex data into meaningful business insights and serves as a resource to less experienced team members. Key Responsibilities Sales Forecasting, Reporting & Analytics Ensure the accuracy, integrity, and timeliness of sales and business reporting, dashboards, and data views. Support key performance indicators (KPIs), sales bookings, revenue reporting, forecasts, commits, targets, overrides, and disconnect analyses. Reconcile bookings and revenue data to ensure compliance with Finance and Legal policies, including applicable forecast and equipment commit processes. Develop, implement, and maintain reports, dashboards, metrics, and analytical tools used to drive business decisions. Generate customized ad hoc reports and analyses by extracting data from multiple internal systems and databases. Summarize findings and recommendations for management, executives, and key stakeholders. Business Process & Operational Support Establish, maintain, and improve sales and business processes, standards, controls, and tools. Ensure adherence to established reporting frameworks, policies, procedures, and audit requirements. Provide business continuity support for issues impacting sales processes, CRM systems, forecasting tools, and reporting environments. Support internal and external audit activities by providing required documentation, analysis, and process adherence. Customer & Account Support Support a significant portfolio of products within a strategic customer account. Contribute to achieving account financial objectives, including forecast accuracy, bookings, revenue performance, and book-to-bill commitments. Partner with internal stakeholders to manage customer escalations, resolve operational issues, and identify opportunities for process improvement. Build strong cross-functional relationships to ensure effective execution of customer commitments. Training & Collaboration Train and support end users on reporting tools, business processes, policies, and systems. Partner with Sales, Finance, Operations, Supply Chain, and other business functions to drive alignment and operational excellence. Serve as a subject matter resource for colleagues and stakeholders. Functional Knowledge Demonstrates advanced knowledge of sales operations, forecasting, reporting, business processes, and data analysis. Possesses practical expertise within the discipline and a working knowledge of related functions. Proficient in business intelligence and data visualization tools such as Tableau, Power BI, and advanced Microsoft Excel. Experience working with CRM and enterprise business systems to support forecasting, reporting, and customer account management. Business Expertise Understands industry best practices and how sales operations integrates with broader business functions. Applies knowledge of customer requirements, market conditions, and competitive dynamics to support business objectives. Identifies opportunities to improve operational effectiveness and business outcomes. Leadership Acts as a resource and mentor to colleagues with less experience. May lead small projects and process improvement initiatives of moderate scope and complexity. Promotes collaboration and knowledge sharing across teams. Problem Solving Solves complex operational and business challenges using multiple sources of information and analytical techniques. Exercises sound judgment in ambiguous situations and develops practical solutions to business issues. Applies innovative thinking to improve existing processes and reporting capabilities. Impact Influences customer, operational, project, and service activities across multiple teams. Contributes directly to forecasting accuracy, operational efficiency, customer satisfaction, and business performance. Operates within broad guidelines while exercising a high degree of accountability and ownership. Interpersonal Skills Effectively communicates complex or sensitive information to diverse audiences. Builds partnerships and c