Account Manager - Inside Sales
solarwinds · Charlotte, NC
📍 Charlotte, North Carolinavia greenhousePosted 2026-09-14
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At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
Key Responsibilities
Own the full sales process within the mid-market segment
Identify, develop, and close new business opportunities
Build and maintain long-term relationships with C-level, IT, and business decision-makers
Develop and execute strategic account plans
Manage complex sales cycles involving multiple stakeholders
Qualify customer needs and create compelling business cases
Work closely with presales, marketing, customer success, partners, and product teams
Conduct presentations, discovery calls, negotiations, and executive meetings
Maintain pipeline, forecasts, and customer data in the CRM system
Achieve and exceed revenue, pipeline, and activity targets
Requirements
3+ years of successful B2B software or SaaS sales experience
Proven track record of selling to enterprise customers with complex buying centers
Experience managing long and structured sales cycles
Strong understanding of value selling, consultative selling, and stakeholder management
Confident presence at management and executive level
Excellent communication, presentation, and negotiation skills
High level of self-motivation, drive, and entrepreneurial thinking
Experience with CRM platforms such as Salesforce and common sales tools
Strong written and spoken English; additional languages are a plus
Preferred Qualifications
Experience in observability, IT operations, cloud, security, infrastructure software, or similar technology fields
Experience with indirect sales or channel/partner models
Understanding of ROI-based selling, business case development, and enterprise procurement processes
Experience working in international matrix organizations
Success Metrics
Achievement of quarterly and annual revenue targets
Development of a strong and qualified sales pipeline
Win rate on strategic opportunities
Forecast accuracy
New customer acquisition and expansion of existing enterprise accounts
Quality of collaboration with internal and external stakeholders
SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice
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