A/R Supervisor

POSITION SUMMARY: The Accounts Receivable Supervisor is responsible for supervision of employees with billing, cash processing and/or collection responsibilities. The Accounts Receivable Supervisor has responsibility for meeting performance targets and defines and adapts procedures and processes to accomplish requirements. In addition, the Accounts Receivable Supervisor is responsible for implementing performance management metrics and managing the team to those performance objectives. PRINCIPAL RESPONSIBILITIES: ·        Supervises a team of employees to ensure all billing, cash application, collections are prepared and completed in a timely manner. ·        Conducts onboarding and training for new employees and is actively engaged in skill development and performance management. ·        Serves as the point of escalation for complex and/or ongoing AR risk and partners with internal stakeholders for resolution. ·        Regularly reviews AR Aging statements and incites action on balances due past terms, ensures all invoicing in completed timely and all cash applications are applied by month end. ·        Engages cross functional leadership in monthly meetings to ensure awareness of continuing issues and assignment of action items. ·        Responds to customer requests (internal and external) in a prompt, professional and courteous manner. Exercises judgment in resolving service billing or pricing problems not resolved by A/R staff. ·        Supervises and coordinates the effective and timely preparation of monthly invoices, accurate monthly billing adjustments, and the handling of billing questions and discrepancies. ·        Monitors daily staff performance through review of system generated reports and manual logs. ·        Encourages and assists staff in developing more efficient and effective processes. ·        Supports the field in resolving all cash related inquiries. ·        Monitors accounting services systems to identify discrepancies, make corrections as appropriate, and ensure timely disposition and resolution of tickets. ·        Performs other job-related duties as assigned or apparent. QUALIFICATIONS: ·        Experience supervising clerical staff. MINIMUM REQUIREMENTS: ·        Minimum of 2 years of progressively responsible experience in an Accounts Receivable or Billing role. This position is onsite at our Livonia, Michigan office- 17440 College Parkway, Livonia, MI 48152 Rewarding Compensation and Benefits Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts.  • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO) • Benefits: https://jobs.republicservices.com/us/en/about-us/benefits The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4.   ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 42,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: Safe : We protect the livelihoods of our colleagues and communities. Committed to Serve : We go above and beyond to exceed our customers’ expectations. Environmentally Responsible:  We take action to improve our environment. Driven : We deliver results in the right way. Human-Centered:  We