2027 Summer Key Technology & Services: Security, Business & Strategy Track Internship- Cleveland

Location: 4910 Tiedeman Road, Brooklyn Ohio 2027 Key Technology & Services: Security, Business & Strategy Track Internship   -   Cleveland, OH Program Duration:   May-August 202 7   KeyBank Technology and Services Overview   Key Technology & Services (KTS) is KeyBank’s enterprise shared ‑ services organization, uniting technology, operations, and servicing functions to support business partners and clients across all   lines   of business. As a forward ‑ thinking team of more than 5,000 talented professionals, KTS brings the future of banking to life by delivering efficient, reliable, and secure technology while driving innovation that creates competitive distinction.   Enterprise Security Services Overview   As part of the KTS Organization, Enterprise Security Services (ESS)   offers an inclusive and equitable workforce that empowers our teams to deliver proactive and responsive security and investigative services that protect Key’s communities, clients, and employees. By leveraging a diverse range of expertise - including, but not limited to, information security, operations, and data analytics, we strengthen our ability to identify risks, enhance operational resilience, and provide insights that drive smarter, safer decision ‑ making. This multidisciplinary foundation enables us to safeguard our organization with precision, innovation, and integrity.   Key Technology and Services Internship Program    Our summer internship program spans 10 .5   weeks in duration and allows you to work alongside KeyBank’s experts within Key Technology, Operations & Services (KTS). The internship provides an opportunity to get hands-on experience with our innovative security teams. Our internships will equip you with competitive skills, valuable networking and mentoring.     Opportunities for   Intern placements :     Enterprise Fraud Services (EFS)   -   Enterprise Fraud Services is responsible for developing Key’s holistic fraud defense strategy and the various related components needed to enhance the effectiveness of Key’s fraud programs.     Teams Include:   Fraud Investigations, Fraud Detection Strategies and Analytics, EFS Solutions, Fraud Operations, Client Prote ction,   Client Identity & Access Management   Skillsets:    Interest in using data to solve problems   Curiosity about fraud, risk, and banking protections   Comfortable working with numbers and Excel   Ability to learn processes and spot improvements   Clear written and verbal communication   Collaborative, team ‑ oriented mindset   Professional and trustworthy with sensitive information   Adaptable and eager to learn   Physical Security Solutions   -   Define and enforce physical security standards, respond to and manage critical events, provide executive security and protection services, conduct assessments, and coordinate electronic and physical security needs for all facilities.   Teams Include:   Physical Security Management, Operations Support, Process and Controls, Executive Security   Skillsets:   Strong multitasking capabilities   Strategic and critical thinking   Clear, effective communication   Strong collaboration across teams   Analytical problem-solving   Security Portfolio & Issues Management Office   -   Responsible for supporting Key’s overall Security strategy by providing centralized management of Key’s security portfolio projects and fraud-related compliance issues.  We work closely with business, technology, and risk teams to make sure work stays on track; progress is clearly reported, and any issues are identified early and escalated when needed.   Teams Include : Security Portfolio Management & Fraud Issues Management     Skillsets:     Project Management   Business Analysis   IT Systems Analysis   Data Analysis   ESS Business Management   -   The ESS Business Management team’s primary responsibilities include, but are not limited to, coordinating Enterprise Security Services (ESS) program-level activities for Information Security, Fraud and Physical Security teams (e.g., business unit review, townhalls, business continuity plans, risk surveys, line of business updates, etc.), delivering Security Education & Awareness to employees and clients, and data insights & reporting.   Teams Include:   Data & Business Intelligence, Security Education and Awareness   Skillsets:   Clear written and verbal communication   Collaborative, team-oriented mindset   Knowledge of security, fraud, and risk concepts   Strong coordination and organizational skills   Ability to analyze data and produce reports   Comfortable working across teams   Detail   oriented    Marketing   What our program offers you:   Work experience alongside industry experts and professionals on critical projects   or operational support   Exposure to KeyBank and Key Technology, Operations & Services   Grow your professional network   Training and learning opportunities:    On-the-job training; Excel and PowerPoint, Office 365, Microsoft Teams, SharePoint, VBA    Enhancing soft skills,   business acumen,   problem resolution and critical thinking    Opportunity to analyze customer transaction and profile data to identify Suspicious activity and report to appropriate law enforcement agency   Opportunities to use industry leading software (examples include: Tableau, ServiceNow, Visual Studio, Jira, Automation Anywhere, Jenkins, PowerShell, HTML, C#, Python, R, SQL, JavaScript, SOAR, SIEM, Proxy, Confluence, XDR, Oracle, Actimize, GCP, SAS   Upon successful completion of the internship, you will have the opportunity to be considered for placement (after graduation) in our KTS Rotational Analyst Program.   Candidacy for the program will be based on skills demonstrated, performance, career interests, internship experience ,   and business demand.   Qualifications   Must have completed at least three years towa